Posted by Hays Specialist Recruitment Limited • £25K/yr to £27K/yr
Role Title - Personal Case Manager
Role Purpose: To deliver a first-class experience to match the product by managing customer calls and correspondence in line with the Customer Relations Hub vision and philosophy.
To develop effective working relationships To be a role model to both internal and external colleagues, demonstrating core business values.Demonstrating an understanding of the business, facilitating the resolution of complex tasks and cases, whilst managing costs in the most customer-centric way
Work Pattern: Monday to Friday with occasional evening and weekend work as required .
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years.
The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years.
The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
Working Pattern: Nights, Weekends - working on rolling rota of 3 consecutive days on and 3 consecutive days off.
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years.
The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.