The role provides an excellent opportunity to support the public and communities by answering and professionally handling 999 emergency calls, mobilising appliances, officers, and specialist resources to support the effective response to emergencies - no two calls are the same and no two days are the same.
Based in Bridgend, the Control Centre supports emergency calls and the mobilisation of resources and incident management for both Mid & West Wales and South Wales Fire & Rescue Services.
About the role:At a time of growth and of new opportunities for the Foundation, we want to make faster progress to realise our vision of funding, supporting, researching, and innovating, so all disabled people can make the journeys they choose.
This is a brand new role based in our Innovation Team, working closely with Communications colleagues, to use our existing evidence base and that of our partners to develop robust policy positions.
Our Innovation Team aims to support the Foundation to reach more disabled people, and explores a wide range of current and future transport modes and technologies and how they could be made accessible.
To provide good quality advice, information and assistance through face to face interviews, home visits, by telephone and LBTH JD and PS Template May 2021 by correspondence within a casework based customer care framework, ensuring all deadlines are met and appropriate referrals are made to other agencies to properly progress the case.
To advise on all matters relating to landlord and tenant disputes and to negotiate with landlords to prevent homelessness and provide practical assistance to help customers remain in their accommodation or move to alternative accommodation thereby preventing homelessness.
To conduct housing advice interviews with local private sector residents focussing on preventing homelessness and giving good quality advice on the potential avenues to resolve problems and on housing choices available so that customers can make informed decisions about their options.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Closing date: 04-06-2024 Customer Team Leader Location: Bishopston Road, Swansea, SA3 3EN Pay: £13.32 per hour Contract: 12 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
We're looking for Customer Team Leaders to join our team at Co-op.