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Berry Recruitment are looking for an enthusiastic and motivated person to work within the Neighbourhood cleaning team for the local council. It is a varied and satisfying role where you will work in the heart of the neighbourhood, ensuring good standards of cleanliness is maintained in the communal areas within the Council blocks of flats. You will be responsible for: - Ensuring a high standard of cleanliness in communal areas for walk up blocks and tower blocks. - Making sure that the external surroundings are kept clear and tidy from obstructions and litter. - Take responsibility of cleaning equipment and identify and report any faults. - Follow Health & Safety procedures and report any issues accordingly to enable the residents to live in a safe environment. - To be part of the housing management team, to ensure a safe, secure, and welcoming environment for all the residents. Job to start ASAP (immediate start) and will be Monday to Friday 08:00-16:00. You must be able to drive as will be required to work all over Southampton in various locations / council buildings. Pay £11.59ph plus excellent benefits whilst working at Berry Recruitment including: Pension 24/7 access to an online GP Discounts at selected gyms and leisure centres Discounted Health and travel insurance Please apply today to be considered! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Berry Recruitment are looking for Street Cleaners that drive, to work in and around public open spaces in Southampton. You will need to hold a full UK Driving License as you will be driving to and from the depot to pick up your work vehicle before going to your sites in the Southampton. Your duties will include sweeping and cleaning public areas, street cleaning, litter picking and emptying bins etc. You must be aware of hazards to yourself, your team and the public at all times. You must act in a professional manner as you are in the public eye at all times. Immediate start available, shift is 06.30-15.00 Monday-Friday. You will be based out of Mayfield Park Depot. If you are interested in this role please apply with your CV or call Berry Recruitment Southampton. Berry Recruitment employee benefits: 24 hour GP medical advice Discounts on high street stores, dining, family trips and many more Discounted health/travel insurance Discount from various gyms 24 hour personal help line for any support you may need Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Exciting Opportunity! Berry Recruitment are looking for a Grounds Maintenance Operative based at the popular and picturesque Riverside Park in Bitterne. Riverside Park is a 32 hectare site located along the River Itchen and includes six football pitches, two cricket pitches, a tennis court, skate park and three play areas. Duties will include the following: All aspects of grounds maintenance including; strimming, mowing, grass cutting, litter picking, pitch marking and the general overall upkeep of the park. Full driving license required as the job also involves driving a council van around the site. Monday to Friday 07.30-16.00 (finishing at 15:00 Fridays) this will be temp to perm! Berry Recruitment employee benefits: 24 hour GP medical advice Discounts on high street stores, dining, family trips and many more Discounted health/travel insurance Discount from various gyms 24 hour personal helpline for any support you may need Please apply today for more information and to be considered! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to all stakeholders. Strong communication and problem-solving skills are essential for collaborating with external partners and handling unique issues. Your role will also involve preparing detailed investigation packs for the Housing Ombudsman Service. You will be instrumental in maintaining our commitment to a customer-first approach. Key Duties and Responsibilities: Conduct investigations into escalating/escalated complaints and reach outcomes based on each case while managing risk to the organisation. Communicate findings and outcomes to customers and stakeholders clearly and concisely, constructing a strong oral and written case. Collate information in response to Housing Ombudsman Service requests, ensuring submissions are of high quality and meet deadlines. Liaise and develop working relationships with other departments and external stakeholders, including local councillors and contractors. Assist with feedback to colleagues, managers, or teams on avoidable complaints and/or escalations. Identify areas in systems, processes, policies, or training that may cause complaints or escalation and suggest improvements. Support the collation of reports and governance contributions as required on complex and escalated complaints. Periodically handle Stage 1 complaints to support team objectives and provide resource cover at peak times. Requirements: Excellent written communication skills with an ability to distil messages clearly and succinctly. Customer-focused with a polite and empathetic telephone manner and a passion for excellent service. Experience in handling complex complaints and customer feedback, with a capacity to analyse and evidence findings. If you require any additional information regarding the position, please call David at Service Care Solutions on or send an E-Mail to