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Previous experience is not required and full training will be providedAbout the opportunity Are you passionate about customer care and delivering Healthcare services? We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and play a key role in delivering our new earwax removal service to the local community. .You will go through specialist training to understand how to complete the ear wax removal process, including how to talk to customers about the process and using a camera to look inside the ear(s) before proceeding to remove the ear wax. You will also complete our healthcare training programme to enable you to advise on the healthcare counter customers with their healthcare needs.Your role will be to greet customers, verify their details, complete an ear health questionnaire with the customer, look inside the ear(s) using a camera, and then to use specialist microsuction equipment to gently remove ear wax from the customer's ear(s) to improve their hearing. Your main duties will include: Greeting customers and verifying their detailsClerical duties such as management of appointment booking process for the earwax removal serviceExplaining the earwax removal procedure to customersRemoving earwax in line with current guidelinesRecording clear and accurate medical notesMaintaining quality of service delivery by following Standard Operating Procedures and adhering to health and safety standardsOrdering and maintaining adequate stock of requisite materials needed to deliver serviceWorking with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signposting into other healthcare servicesYou will go on the Healthcare Advisor Programme and support future Pharmacy Services in-store What you'll need to have Five GCSEs or equivalent.It would be great if you had Healthcare experience however this isn't mandatoryMotivated to complete theoretical trainingExcellent communication skills (verbal and written) to communicate with customers and other healthcare professionalsConfident, Empathetic, approachable and able to interact sensitivelyDigitally savvy and comfortable using a smartphoneA passion for customer care and working in HealthcarePrepared to learn and be comfortable in completing a Healthcare training programme at NVQ2 or equivalent Benefits Competitive holiday allowance (with the option to buy more)Boots Retirement Savings PlanDiscretionary annual bonus schemeGenerous staff discount We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility) Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
The hourly rate for this role is £12.36 plus product allowance and ongoing training from our amazing brands and beauty experts.We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with products and receive personalised, advice on all our beauty and skincare brands from our Boots Beauty Specialists.ABOUT THE ROLEAs a Boots Beauty Specialist, your role will be to provide impartial, tailored advice, and guide customers to select the right products for them across a range of premium brands in our Beauty Halls.You will work onsite, reporting to the Assistant manager or Store manager. You will work amongst iconic brands including Fenty, Huda Beauty, MAC Cosmetics, Clinique and The Ordinary with many more exciting brands to come.You'll receive immersive training, get to experiment with the latest products and work with beauty experts to develop your skills further.You'll work as part of a passionate and likeminded beauty team, and whilst you'll still have targets, your focus as a Beauty Specialist is to provide each individual customer with the right beauty and skincare products for them regardless of brand. WHAT YOU'LL NEED TO HAVEWe're looking for Beauty Specialists who really understand beauty retail creative individuals who've perfected their beauty skills and want to inspire others. Obsessed with the latest make-up trendsBe empathetic and approachableHave a passion for making others feel amazingBe great at communicating you can assist customers in finding the right products for them, with honest and impartial adviceBe up to date with beauty trends and be able to share knowledge with customers to enhance their shopping experience IT WOULD BE GREAT IF YOU ALSO HAVE Experience working to targetsKnowledge on the benefits of skincare routines OUR BENEFITS Product allowanceGenerous employee discount on our own brands and partner businesses Ongoing training from our amazing brands and beauty expertsBoots Retirement Savings Plans We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).WHY BOOTSWe're always looking for people who care; people who want to change things for the better. You'll join a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here.WHAT'S NEXT?If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to complete an in-store assessment.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patientsYou will report into the Store Manager and assist them in driving customer experience, sales and business KPIsDeliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectationsConduct regular reviews, audits and risk assessments to protect patient and public safety What you'll need to have Confident leadership skills with the ability to coach othersExcellent communication skills, and able to act as a brand ambassador for Boots throughout your store and regionA strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance resultsAbility to work at pace and react to the changing needs of the customerA collaborative personality and able to succeed in a team centred approachExperience keeping up to date with your own learning and development It would be great if you also have Confidence with navigating and embracing new technology1 years of experience working in a similar role at a large retailer Our benefits Discretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here What's next If you're application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.