_________________________
_____________________
______________________
______________________
_________________________
_________________________
_____________________
___________________
_______________________
___________________
We are seeking an enthusiastic Interim Customer Life Assurance Advisor to join our client's dedicated team in Leeds. The ideal candidate will have a strong focus on delivering excellent customer service and possess a keen interest in the insurance industry. Client Details Our client is a well-established entity in the insurance industry. They have a large workforce, with a strong presence across the UK. Striving to deliver the best possible service to their customers, this company is recognised for its comprehensive range of insurance products and solutions. Description As an Interim Customer Life Assurance Advisor you will be: Making outbound calls to an existing client base. Support the build of employer communications highlighting the benefits of the existing Life Assurance Product. Support the Life Assurance renewal process. Provide Client Relations/Professional Services Team with potential leads. Contact the employers directly highlighting the benefits of the Life product. Arrange and attend client virtual meetings and phone calls. Listen to employer contacts, demonstrating a genuine interest in understanding customer needs and providing exceptional service. Create a weekly reporting schedule indicating progress. Meet or exceed the contact and conversion targets. To proactively contact employers to explain other Professional Services initiatives and the additional options available. Profile A successful Interim Customer Life Assurance Advisor should have: Sales background - proven track record Ability to influence customers Knowledge or understanding of pensions and life assurance. Effective communication skills Direct sales experience in a life assurance environment is desirable, but not essential. Understanding of the life assurance renewal process would be an advantage as well as understanding of life assurance principles. Job Offer In return, our client can offer: Immediate start. Great working patterns. 4 month temporary role with the possibility of being made perm. Competitive salary. Comprehensive training to enhance your skills. A supportive and friendly work environment. We invite you to apply today and take the next step in your career with a leading insurance company.
Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey. This is a great opportunity to join a market leading insurance provider to support with inbound customer claims. This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We are looking for candidates who would be available to start on the 13th May and have no annual leave requirements while in the training period (5 weeks from start date) As a Customer Service Advisor your duties will include: Providing expert support to customers through handling inbound calls Resolving queries, and coordinating with approved suppliers to deliver effective solutions Handling inbound calls from customers who need to make a claim Providing comprehensive support to customers with a diverse range of needs What important information do you need to know? Job title: Customer Service Advisor Location: Station Road, Redhill. Hybrid 2days in office, 3 days WFH. Contract: 4 months with a view to extend Hourly pay rate: PAYE £12.02 Shift: Monday - Friday, 9am - 5pm Start date: 13th May 2024 Duration: 4 months temporary assignment with potential for extension Equipment: IT equipment supplied Recruitment process: Telephone interview with Reed plus pre-employment vetting (Eligibility to Work, 3 Years Referencing, Basic DBS check and Credit & Sanctions Check) Knowledge and Skills A proven record of exceptional customer service skills, approaching calls with empathy, respect and patience. Being a clear, concise communicator Experience navigating difficult conversations, de-escalating and problem solving skills Proficiency in utilising Outlook, MS365, data entry and excellent grammar and spelling. If you're a student looking for some income on the way into summer, someone with experience in hospitality or retail and are looking for an opportunity in corporate work; or you are a seasoned customer service professional, this is the opportunity for you! If you have the experience we have detailed in this advertisement, please apply with an updated version of your CV. We are looking forward to reviewing your application - application deadline is 10am Wednesday 8th May 2024.