The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
Our client is currently looking to recruit a Client Relationship Executive to join the team.
This role mainly consists of building and maintaining relationships with existing and lapse client ensuring they are retained whilst offering different services from the group.
This is an exciting opportunity to join the business as they are currently seeing exceptional growth across the group of companies.
You will be responsible for the management and monitoring of reactive, remedial and PPM jobs logged against high risk concession contract KPIs and SLAs whilst managing a team of 4 within the FM Helpdesk team.
Our client work with both private clients and a PFI portfolio so candidates with understanding of PFI contracts, would be very well received.
The PFI portfolio is worth circa £20m pa and the private division has circa £10m of contracts and is the existing growth area of the business with new contracts constantly being mobilised.
Our Case Owners look after all mortgage applications from offer to completion, in line with agreed service levels, policies and criteria.
Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.
More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since it's launch in 2008.
Posted by ROTHERWOOD RECRUITMENT (2020) LIMITED • £25K/yr to £28K/yr
Overview: An exciting opportunity has arisen within the vehicle rental industry, working for a fast-growing company based in Lancashire.
This dynamic and varied role will see you playing a key part in both business development and operations, ensuring exceptional service for customers throughout their journey.
The company is dedicated to providing reliable, high-quality vehicle rental solutions and is recognized as one of the fastest-growing businesses in the UK.
Posted by ROTHERWOOD RECRUITMENT (2020) LIMITED • £25K/yr
Job Summary
We are looking for a dedicated and detail-oriented Office Manager to join our team.
The successful candidate will play a vital role in the day-to-day operations, ensuring smooth coordination across departments and supporting business functions.
Key responsibilities include managing engineer schedules, handling supplier orders, maintaining accounts, preparing reports, and managing customer relationships.