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The Asset Analyst role will receive all the training and support necessary to maintain the asset data that underpins our portfolio to maximise their lifetime revenue, while helping to resolve queries. This individual will: Provide first-class front-line support for our network and meter assets to ensure we provide a best-in-class service. Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs. Main responsibilities: Maintain our asset data to maximise the lifetime revenue. This includes: Ensuring our meter databases and industry registers are accurate through exception reporting and reconciliations. Track and recover meter assets that have been removed. Maintain our network systems to ensure they reflect the growing portfolio and meter points are registered and included in billing following meter installation. Assist in the maintenance of routine KPI reporting for the senior management team. Ensure service SLAs are achieved and that customers' needs are met, including responding to customer queries, to provide a best-in-class service. Participate in regular training/ learning activities to maintain and develop skills and knowledge. Adhere to all policies, procedures and working practices. Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work. Any other reasonable duties as required. Behaviours: Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. Proactively share knowledge, skills, and experience with others to increase team performance. Deliver a high volume of quality work on time. Strive to get things right first time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Prioritise work well. Work effectively and responsibly without close supervision. Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan. Communication & Interpersonal Skills: Articulate, professional and clear verbal communication skills. Present information clearly and in an engaging way. Good interpersonal and rapport-building abilities. Precise and appropriate written communication skills. Good telephone manner Good listener; can understand the needs of customers and colleagues Technical Skills & Knowledge Strong problem-solving and analytical abilities Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook Confident and accurate use of departmental computer s y s t e m s / da t aba s e s .
Salary: Personal Contract Reference: REQ3806 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We are looking for a Construction Performance Manager to champion the network's Construction statistical and forecasting analysis. You will work closely with the Procurement & Supply Chain directorate to oversee construction analysis & targets, manage contractor performance and support strategic decision-making. What you'll need You have knowledge of contract development and management with experience of external contracts. Ability to clearly and concisely communicate across various teams to provide detailed and analysed commercial information You are financially and commercially aware and have experience delivering efficiency improvements You have a keen eye for detail, identifying areas of under-performance and improvement opportunities Proven experience managing relationships across departments, external commercial organisations and stakeholders. What will you be doing day to day? You will provide a consistent interface between P&SC, third parties and Construction Regions in relation to all contractual matters and ensure compliance Support Procurement & Supply Chain with the development and optimisation of commercial strategies, optimise existing contractor relationships and establish new partners Work closely with Network Planning & Strategy to ensure joined up, proactive and timely planning of projects, objectives and regulatory requirements Interpret data and translate into meaningful insights for the Senior Management team and key stakeholders Identify key areas of underperformance and assist with the development of proposals to deliver required improvements Provide all budgetary and financial forecasts with a full understanding of costs drivers and undertake scenario level planning to inform strategy If you don't have all the qualifications, we would still love to hear from you... we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people - this role will be based at either their Epsom or Horley sites. They are looking for a motivated Administrator within the Asset Team - this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed - taking on the responsibility for managing asset data and records, network maintenance and providing end customer services. If you are looking for your next career step - are driven, keen to learn and have an analytical mind and love data - then this could be the perfect role for you! Salary: £24,000 to £25,000 Hours: 35 hours per week, Monday to Friday, 9am-5pm Location: Horley OR Epsom Office/Hybrid, 2 days in the office / 3 remote. Benefits Include: Pension scheme, professional qualifications sponsorship, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more! Interested? Here's more .... As Asset Analyst/Administrator, you will receive all the training and support necessary to maintain the asset data that underpins the business portfolio to maximise their lifetime revenue, while helping to resolve queries. You will: Provide first-class front-line support for the business network and meter assets to ensure a best-in-class service is provided. Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs. Maintain asset data to maximise the lifetime revenue. Ensuring the meter databases and industry registers are accurate through exception reporting and reconciliations. Track and recover meter assets that have been removed. Maintain the network systems to ensure they reflect the growing portfolio and meter points are registered and included in billing following meter installation. Assist in the maintenance of routine KPI reporting for the senior management team. Ensure service SLAs are achieved and that customers' needs are met, including responding to customer queries, to provide a best-in-class service. Do you have the required skills and attributes? Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. Deliver a high volume of quality work on time. Highly organised with good attention to detail Articulate, professional and clear verbal communication skills. Present information clearly and in an engaging way. Good interpersonal and rapport-building abilities. Precise and appropriate written communication skills. Strong problem-solving and analytical abilities Intermediate knowledge of Excel, Word and Outlook For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.