Posted by Parkside Office Professional • £32K/yr to £35K/yr
General
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
My well known client based in Hook is looking for a Customer Service Analyst.
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
You will have strong data analysis skills, Advanced Excel , including VBA
Our client has an exciting opportunity to join their growing boutique management consultancy, with an enviable reputation and senior level client base.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
Posted by Randstad Delivery (GBS) • £27K/yr to £28K/yr
Contract length: 6 months (potential temp to perm opportunity)
My client is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally.
The company's products are sold in approximately 150 countries and territories under numerous high profile brand names.