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Salary: Personal Contract Reference: REQ3806 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We are looking for a Construction Performance Manager to champion the network's Construction statistical and forecasting analysis. You will work closely with the Procurement & Supply Chain directorate to oversee construction analysis & targets, manage contractor performance and support strategic decision-making. What you'll need You have knowledge of contract development and management with experience of external contracts. Ability to clearly and concisely communicate across various teams to provide detailed and analysed commercial information You are financially and commercially aware and have experience delivering efficiency improvements You have a keen eye for detail, identifying areas of under-performance and improvement opportunities Proven experience managing relationships across departments, external commercial organisations and stakeholders. What will you be doing day to day? You will provide a consistent interface between P&SC, third parties and Construction Regions in relation to all contractual matters and ensure compliance Support Procurement & Supply Chain with the development and optimisation of commercial strategies, optimise existing contractor relationships and establish new partners Work closely with Network Planning & Strategy to ensure joined up, proactive and timely planning of projects, objectives and regulatory requirements Interpret data and translate into meaningful insights for the Senior Management team and key stakeholders Identify key areas of underperformance and assist with the development of proposals to deliver required improvements Provide all budgetary and financial forecasts with a full understanding of costs drivers and undertake scenario level planning to inform strategy If you don't have all the qualifications, we would still love to hear from you... we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Performance Improvement Manager Location: Various Locations Across London Application Deadline: 02 June 2024 Salary: £52,500 - £60,060 per annum Region: Balham Job Summary An exciting opportunity to join Certitude as a Performance Improvement Manager as we continue to grow as London's leading adult social care provider. Salary: £52,500 - £60,060 per annum Hours: 37.5 hours Job Type: Permanent Department: Operations Location: Across London Boroughs Interview Date: 5th June / week commencing 10th June Benefits - A stimulating work environment full of opportunities to learn and develop - 25 days' annual leave bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts) - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The Performance Improvement Manager will be a key operational senior leader in supporting localities and teams as they begin to transform the way their services are organised, designed, developed, and delivered, putting people we support and their families at the very heart. This role will support with changing ways of working, embedding great practice to ensure we are fit for the future, working alongside Operations & Community Managers and subject matter experts. Duties will include: - Provide strong leadership, development and direction to managers and colleagues across localities, ensuring they deliver required performance and compliance outcomes. - Ensure that teams deliver great practice, and knowledge and are continually developing the skills and approaches needed to support people. - Support localities in programmes of improvement and transformation, operational and central service colleagues. - Promote inclusion and co-production across the locality. About you To be a Performance Improvement Manager at Certitude, the following are essential: - Experience of working across multiple sites. - Demonstrable complex service management experience, leading teams and managing resources in a Health or Social Care setting. - Strong knowledge of Care Standards and Care Act 2014, safeguarding, DOLS/MCA and regulatory frameworks. - Experience planning and managing operational projects, including monitoring progress and reporting on measurable outcomes. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Performance Improvement Manager at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Performance, Improvement, Manager, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Title: Project Manager - Creative Agency Location: Surrey (Flex) Salary: £30k-£35k Level: Mid to Senior. Package: EXCELLENT -25 days holiday, Performance Related Bonus, Health Insurance, Pension @ 4%, New Business Incentive, Flexible Working PLUS a SUPERB CULTURE. Organisation in your bones? Event Project Manager Client: We are looking for a lively, fun live events Event Project Manager for a super cool, creative and caring client of ours. A full-service engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology. They are a communication, engagement and logistical agency for some of the world's leading organizations. Purpose: Responsible for the planning and execution of varying size events from conception through to completion. Mentorship of junior members of the team and adherence to operational process. Key responsibilities and accountabilities: Client Management Support the Account Lead with client relationship building Support the Account Lead at general Client meetings, calls and reviews as required Lead project specific client meetings and calls, potentially involving multiple agencies Project Management Lead reasonably complex projects ensuring the highest quality standards are upheld throughout the project's life cycle, taking guidance from line manager Good understanding of the scope and project objectives and establish clear roles and responsibilities for project team members Set, communicate, and drive timelines and priorities within each project. Effectively notifying client and/or internal workstream of risks associated with not meeting deadlines and suggesting solutions to overcome challenges, with support from senior management as required Adhere to best practices and use of project management tools Lead regular project status meetings throughout project life cycle and ensure clear and fluid lines of communication between departments are deployed Build and maintain effective supplier relationships, manage contracting and ongoing communications with all third-party suppliers, leveraging volume discounts, undertaking contract reviews, and checking emergency procedures. Ensure all third-party suppliers understand the key event objectives and adhere to client prescribed service levels. Maximise revenue opportunities on all projects (amplified services) Workstream management - good understanding of all workstream products, services, and responsibilities to effectively manage timelines for all workstreams internally as well as confidently manage client expectations/deadlines Project resource management - good understanding of project team capacity and effectively notify operations lead if any concerns re sufficient levels of support allocated to your job Lead onsite management of project (virtual or live) to include but not limited to Conduct full debrief with internal team prior to client de brief and provide live examples of where improvements can be made Manage any post event reporting requirements within timeframe supplied Lead and execute client specific SLA's and process requirements Conduct full staff briefing when arrive onsite (including walkthrough slides) Conduct full client walkthrough Schedule and conduct all hotel / supplier pre cons (live only) Daily staff & client briefing (confirming in writing to the team any changes to the schedule/ action plan for the day ahead) Oversight of every workstream Ability to fire fight and problem solve when challenges arise, with support from senior representative on site Ability to jump in and support all other onsite roles at any time Dynamic risk assessment and emergency planning, with support from governance lead and senior representative on site Hosting of client team where required Full onsite debrief with all suppliers (preparing for reconciliation and client debrief) Ensure compliance with all client privacy and security protocols Budget Reconciliation & Finance Management Manage reasonably complex budgets which may pull together multiple workstreams Provide quotes for any additional/ out of scope items ensuring associated management fees are added. Ensure client savings document/ negotiation trackers are completed Keep track of any financial changes, savings and enhancements throughout the project. Provide regular budget revisions to client and ensure we have correct PO cover. Manage payment schedule with Project Finance to ensure invoicing dates and payment terms are met Understand cash flow of the project and work with project finance to manage Ensure currency exchange is managed in line with financial updates and checked regularly Good understanding of impacts to margin (both gross and operating margin) and limit any impact by ensuring accurate and regular updates to in/out costs Ensure all team members are aware of hours allocated in budget and are tracking against their Clockify hours. Analyse project team time recorded to the job to ensure detail and accuracy. Ensure prompt final budget reconciliation (maximum 45 days or client specific) General Provide mentorship and day to day support of more junior members of the team Ensure full understanding and adherence to PROJECT LAB 360 and touch operational process Proactively suggest learnings or improvements for PROJECT LAB 360 Input of timesheet activity daily Ensure compliance with company privacy and security protocols Ensure compliance with GDPR (General Data Protection Regulations) 2018 Regulations Work collaboratively with Board, Peers, and all teams to ensure effective delivery of all client projects, including travelling on site as required. Attend company training days as and when required. Attend company meetings as and when required. Undertake any additional task as required to support the business. Manage and submit personal expenses and credit card reconciliations within timeframes specified
FM Performance Co-ordinator Liverpool - Speke £30,000 Brief FM Performance Co-ordinator needed for a well-known construction organisation based in Liverpool who are looking to employ an experienced and well-rounded FM Performance Co-ordinator that takes pride in their work with being able to undertake and manage a number of wide-ranging tasks at one time. Benefits Salary: £30,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the FM Performance Co-ordinator will include: Overseeing the administration/delivery of information required for SLA/KPI's Collate, analyse and finalise Paymech report in readiness for submission with monthly reporting pack. Present and update Paymech data as part of monthly call with external stakeholders. Jeopardy manage all reactive work order requests, acting as the interface between the central helpdesk, contract and site teams and service partners. Liaise with sub-contractors to confirm attendance details for all works raised and ensure appropriate reports are received and work orders closed with accurate date/times. Raise and issue POs for reactive sub-contractor attendance. Work closely with central Helpdesk support team to ensure all reactive work orders are raised with concise detail and assigned to correct resource. What experience you need to be the successful FM Performance Co-ordinator: Able to undertake and manage a number of wide-ranging tasks at one time. Prioritise tasks according to the needs and demands of the operation. Good communicator with interpersonal skills and ability to build strong working relationships with internal and external stakeholders at all levels. Able to extract, review and decipher large volumes of data to formulate accurate reports for review with internal management team and external stakeholders. Excellent organisational skills with a strong, proactive work ethic. Strong competence in use and delivery of Microsoft Office 365 packages - specifically Excel. Able to work well under pressure and drive performance of contract. Able to take a positive approach to problem solving. Able to cope with and introduce change positively. Previous experience within a Facilities Management role preferred. Knowledge of a PFI environment would be advantageous though not essential. This really is a fantastic opportunity for a FM Performance Co-ordinator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Project Manager or Event Project Manager £30k - £50k depending on experience. Our client is a compelling, global brand experience agency who create meaningful experiences worldwide. Working across brand strategy and experience design, exhibits and branded environments, live events, and experiential marketing campaigns. Event Project Manager ROLE PROFILE AND PURPOSE The role holder will already have a specific experience in provisioning medium scale brand experiences and exhibit projects - minimum 3 years. The role is responsible for the successful provision of such projects, ensuring the final execution is on brief, on time, on budget and delivered to the expected quality standard. Regular travel is to be expected based on the schedule of projects assigned. Responsible for all aspects of the project working in conjunction with the Client Services lead and other members of the global team, this role requires a skilled multi-tasker, who owns all day-to-day project communications with the client and internal project teams, creating and delivering the project plan and managing the project timeline, non-technical supplier sourcing, selection and monitoring, while owning a profitable project budget from initial quote through to final reconciliation. With good commercial understanding and financial management, the role holder will be required to manage projects directly to meet profitability targets and identify opportunities for economies of scale and upsell; responsible for the commercial integrity for any / all projects they are assigned to. In addition to assigned projects you will collaborate closely with your Technical Production peers with a "one team" vision that we can be proud ofthrough fulfilling the company mission ofproviding clients with a passionate, committed, and talented agency team, working in partnership to create and deliver meaningful brand experiences. ROLE RESPONSIBILITIES Acting as client liaison for all aspects of the project including working with the client and wider project team to define, approve and deliver against project deliverables and leading day to day communications to drive success across status, timelines, and budget Creating project estimates and maintaining working budgets, ensuring margins are monitored throughout via timely and accurate cost tracking to ensure full visibility of project financials Creating accurate and considered project timelines, spreadsheets and other systems / tools to manage people and tasks, communicating effectively. Oversee, control and take responsibility for all assigned project actions Ensuring travel plans for all project resource are implemented in order to be most cost effective and arranged within company process Working with the creative, account & technical production teams to ensure all client requests are understood and achieved within budget, location & regulatory constraints. Effectively communicate any change orders Sourcing, recommending, and managing non-technical suppliers to fulfil project deliverables including RFQ process, developing relationships with preferred suppliers and potential new suppliers as required, ensuring they meet required best practices / accuracy Delivering compliance in all project financial processes with regards to POs, invoicing, reconciliation, costs & estimates, timesheets and expenses including working across departments to track internal resource time / allocation estimates Creating & maintaining project cash flow forecasting, escalating promptly any risks around client non-payment / urgent supplier payments Compliance with HMRC required documentation submission to finance team as required (e.g., expenses process & receipts) Developing & maintaining contacts, knowledge, and best practices from across the industry so that competitive intelligence can be shared to ensure client goals are met in the most effective way. Managing relationships and workflow with other departments to maximise potential of clients' work Promoting and maintaining safe working practices within the team and adhere to company polices and guidelines. Suggesting improvements to the Project Operations processes and best practice YOUR APPROACH You are dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers You are action oriented and full of energy for the things you see as challenging, turning these perceived problems into solutions with a growth mind-set approach You are easy to approach and talk to; spend the extra effort to put others at ease; build rapport and collaborate with peers and external contacts well; are a good listener You remain cool under pressure; do not become defensive or irritated when times are tough; can be counted on to hold things together during tough times; can handle stress and are looked to for guidance in a crisis You are good at establishing clear directions; set objectives and distribute the workload appropriately; lay out work in a well-planned and organised manner; maintain a two-way dialogue with others on work and results; provide the information people need to know to do their jobs and to feel good about being a member of the team to actively drive collaboration You have the functional and technical knowledge and skills to do the job at a good level of accomplishment. You pursue everything with energy, drive, and a need to finish You can be counted on to meet goals successfully You will stand up and be counted and don't shirk personal responsibility You use your time effectively and efficiently; concentrate your efforts on the more important priorities and understand the importance of managing time across a project to deliver commercial return