We are excited to be hiring a new Principal Programme Manager to join our fantastic Adults, Wellbeing and Health Partnerships (AWHP) Transformation team.
This role will be at the heart of a strategic transformation priority for the council, which will have a real impact on our residents and staff.
This role has a starting salary of £77,260 per annum based on a 36 hour working week.
As a Team Leader at WTW, you will be making a difference within our leading and fast-growing pension administration business.
You will enjoy being able to benefit from your experience to date and develop your career further within this important role within WTW.
You and your team will provide a high-quality and valued service to our impressive portfolio of clients which includes prestigious and market-leading global companies.
Lead/Support and be accountable for the review, creation and delivery of a policy development plan with key priorities agreed.
Lead/Support on the research, design, development and review of HR policies and procedures and embed them such that they are fit for purpose, legally compliant and enable the effective performance of staff across the organisation.
Develop and maintain mechanisms/schedules to ensure regular and timely policy review.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.