Looking for a CCAAS Developer(contract role) who is responsible for channel automation solutions such as Conversational Agents, using the most up to date LLM models, use of OpenAI, Azure ML and other automation tools.
EXPERIENCE
Business Knowledge.
Experience from a similar support or development role in supporting business systems in a medium/large organisation.
As the MS Dynamics CRM Solutions Specialist, you will be responsible for configuring Microsoft Dynamics 365 to meet the organisation's needs across various directorates.
Parity Group are delighted to partner with our client, a public sector organisation, who is looking to recruit a Dynamics 365 Specialist for a 12-month period, this role will be hybrid of working at home and in the office.
Dynamics 365 Specialist- 12 months Inside IR35 up to £790 a day - Manchester
Posted by Service Care Solutions - Legal • £385.81/day to £438.38/day
Candidate Criteria
Experience of using Oracle Fusion or similar ERP system as part of an implementation team.
Working knowledge and experience of help desk administration and internal service request or similar ticketing systems.
General
The postholder will identify help desk requests that require action plans and forms, and work with key officers across Finance to define the content and sequence of the action plans and forms and that these are consistent with policies and process maps.