We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops.
Provide an IT help desk service for the company to obtain assistance with their IT issues.
The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level.
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops.
The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level.
Responsibilities
Provide an IT help desk service for the company to obtain assistance with their IT issues.
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
Posted by Global Technology Solutions Ltd • £32K/yr to £35K/yr
Working Conditions
This is a full-time position with some flexibility of hybrid working, including office-based, home-based, and on-site at customer locations.
While normal office hours are observed, occasional out-of-hours duties may be required, including travel to client sites.
General
WFH is noncontractual, will only be permitted with prior authorisation from the position's line manager or Director, and is be determined by business needs)
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