To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Candidates must be able to provide IT support for Windows PCs, Applications and Printers as well as perform Server administration.
The successful candidate will join the team of IT Analysts and provide day to day technical support to their clients who use a wide, varied and interesting range of technologies.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
Based near Croydon, Surrey, our multi site service provider is urgently looking for an experienced Support Analyst on a permanent basis.
Based within Group IT in head office, you will provide 3rd Line MS and some Apple products support to the business and the units on an in person and remote basis via the ticketing system.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
In our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
IT Support Analyst is required to join an established Helpdesk function onsite in Wellingborough for an initial 1 month contract.
We are looking for somebody with good windows support skills who is able to quickly hit the ground running and support the team during this period of increased work.
You will provide 1st and 2nd line support to users in the office and at other UK locations.