Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.
They are looking for energetic and motivated graduates to join our small but friendly customer services team based in Northampton.
This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area.
To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing.
This role is paying £32,000 generous annual bonus.
We are currently recruiting on behalf of our highly esteemed and reputable client based in Northampton who are seeking a Membership Experience Advisor to join their team on a full time.
Our client based in Northamptonare seeking a skilled and dedicated Customer Service Administrator to join their Failure Analysis team.
In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of their failure analysis processes.
The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-focused approach.
Working as part of a team and reporting to Small works manager, your role will be to support Small Works Coordinators with answering customer requests, submit quotes and raise Purchase Orders.