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We are seeking motivated Sales Advisor to join our dynamic and established team based in our vibrant contact centre in Dunstable This is a fantastic opportunity for a driven and ambitious individual who is ready to embark on their next stage of their career with Connells Group. We can offer you, industry leading training and development a demonstrable career ladder and a realistic year one OTE of £26,000 £34,000 As a sales negotiator, it is your responsibility to provide support to our branch network by making outbound calls to customers in order to secure property valuations. This role requires strong sales skills, excellent communication abilities, and a passion for results. You will work closely with customer to understand their needs and preferences, provide personalised recommendations, and help facilitate a successful property purchase. What you'll do: Book property valuations and viewing appointments for our estate agency branches through outbound calls Proactively generate leads through outbound calls and follow-ups to help maximise sales opportunities Demonstrate professionalism, empathy, and patience in all customer interactions, always ensuring a positive customer experience whilst adhering to company policies, procedures, and guidelines. Why you'll love it here: Generous incentives and team nights out Quarterly awards and paid trips for top achievers Employee discounts and wellness programme Industry leading training and development with full induction training and management training schemes to grow internal Clear career progression opportunities 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Free On-Site Parking Uncapped commission A realistic OTE: £26,000 - £34,000 Required skills, knowledge and experience: Excellent verbal and written communication skills, particularly over the phone At least 2 years experience within a call centre, customer service, sales, estate agency or similar role Strong sales skills and an ability to persuade and influence others Results-oriented mindset with a focus on achieving sales targets and goals Ability to work independently, manage time effectively, and prioritise tasks Outstanding customer care/customer service experience Able to work in a fast-paced environment Self-motivated, confident, and approachable Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00398
Our Deputy Managers are brilliant retail leaders, accountable for the day to day running of our stores in the absence of the Store Manager. With experience in a junior management role already under your belt, this is an opportunity to take your career to the next level. You'll be responsible for the customer experience, for maximising profit and minimising loss, and will ensure your store colleagues are clear on their sales targets and delivering Customer First behaviours at all times. Colleagues and customers are at the heart of this role. You'll encourage, praise and celebrate success with your team, and create an environment where both colleagues and customers feel valued, building trust and loyalty. A keen operator, you'll also have a strong sense of what our competitors are doing and will have a passion to win through consistent excellence in delivery. You'll be a visible and central presence on our sales floor, leading by example. Day to day you'll ensure effective planning in store deployment, operational and commercial changes, and stock protocols. You'll support the recruitment, development and management of our store colleagues, and will drive great engagement with your team. Creating a culture of customer excellence, you'll ensure that effective targets are set and delivered, with customer satisfaction a priority. Operational compliance will ensure that standards are met and our customers and teams are protected. You'll need the following skills and experience for success in this role: Experience in a junior management role, ideally in a retail sales environment Experience of managing colleagues and one to one coaching Experience of meeting compliance standards across health and safety and retail operational standards Experience of labour force scheduling, and associated time management skills Experience of delivering coaching/training in the moment to ensure that customers have a great experience A track record of success in delivering against sales targets, including attachment sales Evidence of delivering against customer metrics Evidence of commercial acumen and an appreciation of current operating environment Excellent communication skills, verbally and in writing IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 60% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced Life insurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.