The role comes with a range of benefits, including: Competitive remuneration package Professional working environment Brand-recognized training Contributory Company pension scheme Life assurance scheme Retailer Staff Car Scheme Cycle to work scheme Free physio & chiropractic services Staff referral scheme 24/7 Health & Wellbeing support 50% off PURE gym membership 50% off campervan hire through Campers 30 days annual holiday, with additional days based on length of service Role: Parts Advisor Reference: 003471 Salary: £28,000 - £30,000 per annum Location: Southampton SO40 32U Salary of £28,000 - £30,000 pa Working hours: Monday to Friday 8.30am - 6pm, Saturday 8am - 1pm (1 in 2 Saturdays on a rota) Full-time employment (5 days per week) Key Responsibilities: Efficient processing of parts orders Accurate identification of customer parts requirements Stock control management Secure and appropriate storage of stock Compliance with company policies and industry regulations Collaboration with Technical colleagues Price/completion of electronic health checks Guidance to customers on vehicle parts inquiries Processing customer orders and ensuring timely part delivery Maintaining precise records of stock levels and orders Building and maintaining strong supplier relationships Monitoring new parts and accessories in the market Providing technical advice to workshop team on parts and availability We are looking for candidates with: Previous experience in a similar role, preferably in the automotive industry Strong sales track record Excellent organizational skills Good technical knowledge to address customer queries Ability to multitask and apply initiative Professional and personable demeanor Strong communication and customer service abilities Ability to perform well under pressure in a fast-paced environment Knowledge of vehicle parts and their applications Proficiency in computer systems and software Possession of a valid UK driving license If you believe you meet these criteria and are excited about this opportunity, we encourage you to apply.
We are currently seeking an Automotive Parts Advisor to join our team in Southampton.
Join us in our commitment to providing top-notch service and quality products to our customers.
Our client who distributes goods to both UK and European trade customers, is looking for a new team member to join a great existing team.
As the first point of contact for the business, customer service skills are paramount and the ability to negotiate and convert an inbound sale to a processed order is what you will be expected to do.
To be successful in the role you must have come from a sales office background, with previous inbound sales experience.
Our client is looking to recruit an experienced and professional Customer Service & Sales Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email.
Role key tasks
securing an order by converting a call into a confirmed order.
providing a high level of customer service over the telephone, webchat and email.