You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.
We are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.
No experience is needed as a full 2 technical service familiarisation seminars are available.
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME
Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.
Due to our ever-increasing volumes, we are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
General
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.