____________________
_____________________
__________________________
_______________________
______________________
______________________
___________________
_____________________
_____________________
________________________
Administrator Job Type: Temporary for 6 months with a view to permanent Location: Chessington, 100% office based, parking on site Hours: 08.00-17.00 (40 hours) Pay rate £12.98 per hour PAYE or £16.05 per hour via an umbrella company, £27,000 on a permanent basis. We are currently seeking a temporary Administrator with proficiency in Salesforce to manage our maintenance ticketing system for ticket vending machines. The ideal candidate will ensure that all tickets are accurately closed, preventative maintenance schedules are maintained, and out-of-scope charges are correctly identified and processed. Day to Day of the Role: Oversee the Salesforce administration, including call closures and ticket reviews. Ensure accurate closure of maintenance tickets and reallocate tickets as necessary. Maintain preventative maintenance schedules and process them each period. Identify and charge out-of-scope service calls correctly. Collaborate with the reporting team to ensure service calls are closed correctly. Complete administrative tasks related to cyberlocks, trackitnow, and components capture on a monthly basis. Manage the cash reconciliation system and complete banking reports and summaries. Handle cash variance management, planning and booking of cash collection visits, and cash auditing and reporting. Required Skills & Qualifications: Experience with Salesforce administration. Strong organisational skills and attention to detail. Ability to manage multiple tasks and prioritise effectively. Proficiency in cash reconciliation and variance management. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Please apply for immediate consideration.
Position: Temporary Service Desk Administrator Duration: Ongoing temporary basis Location: Crawley Hours: 08:30 - 17:00 (Monday to Friday) We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing basis. In this role, you'll play a crucial part in our service operations, handling email inquiries, taking inbound calls, and ensuring seamless coordination of engineering appointments. Responsibilities: Monitor the email inbox for customer inquiries and respond promptly and professionally. Handle inbound calls from customers, providing assistance and resolving issues effectively. Log service requests and job details accurately into the system. Coordinate with the engineering team to book and reschedule appointments as needed. Provide exceptional customer service, ensuring that all inquiries are addressed in a timely manner. Collaborate with team members to ensure smooth operations of the service desk. Requirements: Previous experience in a customer service or administrative role preferred. Strong communication skills, both written and verbal. Excellent organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively. Proficiency in using computer systems and software applications.