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Our client is seeking a Parts Advisor at their Norwich dealership. This is a fantastic opportunity to become a valued member of a dynamic team, dedicated to fostering strong relationships and delivering exceptional customer service. The Role: As a Sales Account Executive, you will: Identify and Provide Parts: Accurately determine the necessary parts for workshop services and direct sales to customers. Order Preparation: Efficiently pick parts for customer orders and verify stock availability from various queries. Sales and Customer Service: Develop lasting customer relationships by handling in-bound and out-bound calls, attending to walk-in customers, and responding to internet enquiries with excellent product knowledge and a positive first impression. Stock Control: Manage inventory to ensure that consumables and service parts are consistently stocked, offering prompt service to the workshop, other departments, and our trade/retail customers. Warranty Claims and Administration: Process warranty claims related to parts issues and complete all associated administration tasks promptly and accurately, including maintaining customer records and managing invoicing. What's in it for you? Competitive Salary: £26,000.00 - £30,000.00 per year Work Schedule: Monday to Friday with weekend availability required Supplemental Pay: Attractive bonus scheme Interested? Please apply online or email your CV to