Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries
Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required
Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future
This role in particular will be to take on a senior role as a Partner within their highly successful Family Law team.
Opportunity to join one of the leading practices in Liverpool and work as part of a Legal 500 firm that have forged a stellar reputation dealing with HNW & high profile clients.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
With over 6000 employees, it supports 37 million people in 120 countries.