Customer Excellence PartnerVacancy closing date: 3rd July 2024 Recruitment Partner: Emily Smith-Kenny This is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
We're looking for Customer Team Members to join our team at Co-op.
Full, paid training provided You can apply for this role using your mobile device (no CV needed!)
Closing date: 07-06-2024 Customer Team Member Location: 52-53 Long Chaulden, Hemel Hempstead, HP1 2HX Pay: £12.00 per hour Contract: 12 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.
Our success is driven by our people, and as we prepare to expand our team, we're seeking an experienced Talent Acquisition Partner to play a key role in our journey.
We're passionate about connecting top talent with innovative companies to drive the future of technology.
At Involved Solutions, we're a leading specialist IT Recruitment Agency based in the UK and Dubai with ambitious growth plans.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
We're looking for Customer Team Members to join our team at Co-op.
Closing date: 10-06-2024 Customer Team Member Location: The Fox & Elm, 385 Stroud Road, Tuffley, GL4 0DA Pay: £12.00 per hour Contract: 18 hours per week regular overtime, permanent, part time Working pattern: 5:00pm to 11:00pm Monday, Saturday and Sunday Full, paid training provided You can apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We are looking for an ambitious and client focussed Real Estate Partner to join the friendly, entrepreneurial and dynamic 12 strong real estate team in London.
Our remarkable client's real estate team in London is expanding!
This role would suit someone who is a "work winner" and a "people person", someone who would enjoy helping to shape the future of the team.