An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizons Our Partnership Office is a vital department.
Ideas People TrustWe're BDO.
As well as supporting senior management in strategy, operations and decision making in the UK, this highly-experienced team make a big impact on significant projects and processes across our international network.
Where required, take the lead for specific employer partners as directed by the Partnership Consultant.
Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of products according to partner needs and objectives, leading to high levels of customer sat-isfaction.
Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
We care about making a positive impact for our colleagues, customers, partners and the wider community.
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We're looking for Customer Team Members to join our team at Co-op.
Full, paid training provided You can apply for this role using your mobile device (no CV needed!)
Closing date: 07-06-2024 Customer Team Member Location: 52-53 Long Chaulden, Hemel Hempstead, HP1 2HX Pay: £12.00 per hour Contract: 12 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.
We are looking for an ambitious and client focussed Real Estate Partner to join the friendly, entrepreneurial and dynamic 12 strong real estate team in London.
Our remarkable client's real estate team in London is expanding!
This role would suit someone who is a "work winner" and a "people person", someone who would enjoy helping to shape the future of the team.