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Pensions Payroll Assistant (Hybrid Working) Hybrid Working with 2 days in Preston, Lancashire Salary £23,000 - £24,000 DOE 37 hours a week A glance at the role: We are currently seeking a Pensions Payroll Assistant to join our Pensions Payroll team on a full-time, permanent basis. Your role will be to Support the Payroll Team with a variety of administration responsibilities and case management to assist Local Pensions Partnership Administration in meeting the daily and monthly payroll deadlines for all clients. To ensure work is completed to the highest standards, demonstrating accuracy and attention to detail whilst providing good customer service. You will join a friendly, welcoming and sociable work culture where there are many opportunities for continuous personal and professional development where you will be supported to reach your full potential. So, if you've been looking for the opportunity to enhance your experience by joining a leading pensions organisation, we can't wait to hear from you! A bit about us: Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Salary up to £24,000 per annum dependent on experience. - 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to 'buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to our Employee Assistance Programme for when you might need some support. - The opportunity to earn through our Employee Referral Scheme. - Access to our bespoke Reward Discount Scheme - 'Your Perk Site.' - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. What you will be doing: - To take ownership of monitoring the team mailbox and to create/update existing cases. - Processing any returned payments and initiate cases for the Operations Teams. - To process any changes to bank details and to liaise directly with Convera for any overseas payments. - Processing any tax code changes as directed by HMRC. - To ensure any BACS recalls are requested via the relevant client and to process the reversals of payments following confirmation of successful recalls. - Own the payroll leavers process for relevant payroll cases. - To provide responses to general enquiries - via email and over the telephone. - Liaising with operations admin teams and providing feedback on quality of casework. - Processing DWP forms relevant to payroll amendments. - Supporting with bulk month end priorities to ensure the smooth running of payroll. - Complying with regulatory risk and compliance guidelines. What we need from you: Essential: - Proven ability to work accurately and to deadlines in a regulated environment. - Proven ability to work effectively on own initiative as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationships within the team and the service as a whole. - Proven ability to follow processes correctly. - The ability to communicate effectively at all levels, possessing excellent communication skills (both oral and written) and first-class customer service skills - Excellent IT skills including application of the Microsoft Office suite of tools, including Email and Excel spreadsheets. - Resilient, and able to work under pressure, remaining customer centric at all times. Desirable: - Previous payroll experience - Pensions or financial services background Qualifications - 5 GCSEs or equivalent including Maths and English at Grade C or above Working with and upholding our values: - Working together - Committed to excellence - Doing the right thing - Forward thinking Core Statements - Commit to improve by focusing on Client and Member experience - Think innovatively by building teamwork and driving change - Act collaboratively and build relationships with personal and influencing skills - Develop and grow your performance with intellectual agility and eagerness to learn
Salary: £21,840 Job Type: Full Time, Permanent Location: Preston Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Covering Blackburn & Preston Why are you here? You will be a point of contact for customer queries when on site and manage customer expectations. You will promote a positive image of Great Places through the establishment of good working relationships with customers by being present in our neighbourhoods. You will be working as part of a dedicated mobile and flexible team to manage our customers' accommodation and ensure the general successful running of Great Places communities. What you'll be doing: Responsibility for maintaining a high standard of cleanliness, safety and repair to our estates, blocks and schemes. Carrying out hoovering, sweeping, mopping, cleaning of communal doors, glazed areas, lighting, high & low level dusting, litter picking outside, ensuring all areas are clean and litter free. You will also carry out Health & Safety checks ensuring communal areas are free from combustible materials, slip and trip hazards, carrying out emergency light, fire alarm, legionella testing, reporting any issues identified to Compliance. You will be carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings / path areas, jet washing, painting / moss removal/touching up of walls, graffiti removal, adjusting light timers etc. What you'll need: Clean driving licence with two year's driving experience post passing test Competent in IT and using PDA Ability to work as part of a team or on your own Ability to manage your own time and work to deadlines. To have worked in a similar Caretaker role and competent at carrying out general handy person tasks. Demonstrate a positive can do attitude A flexible approach to the working day You are as comfortable working on your own as you are as part of a team Site Health and Safety awareness for yourself and others What we give you in return for your hard work and commitment: Pension up to 10% contribution from both colleague and Great Places WPA Healthcare auto enrolled at no contribution level- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships Cycle to work, smart tech loans and much more Start at 26 days annual leave, increasing up to 30 days Lottery Colleague forum groups Link to Manchester Credit Union Savings Club For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an online driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an online driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-214 110