Posted by Seven Resourcing • £17.54/hr to £21.72/hr
General
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
We are looking to recruit Band 4 Phlebotomy Supervisor to expand our team working across at Basildon and Thurrock University Hospital, Southend University Hospital and other local community clinics throughout South Essex.
As a Phlebotomy Supervisor you will be responsible for the day-to-day supervision of phlebotomy staff in outpatients, wards and the community (including domiciliary).
You will be expected to work across all sites, shifts are variable between 6.15am and 7pm Monday to Friday with regular weekends on a rotational basis.
You will be tasked with delivering key strategic objectives:.
General
Spencer Clarke Group are seeking a Resolution and Response Team Officer for a Local Authority Client based in East London.
In this role, you will manage and resolve customer complaints, Member enquiries, and information requests, ensuring high-quality, timely responses while adhering to relevant legislation and promoting continuous service improvement.
The purpose of this role is to administer all aspects of Council Tax billing, up to and including the issue of the bill and Housing Benefit and Local Council Tax Support assessment