_____________________
______________________
_______________________
_______________________
_________________________
_____________________
______________________
______________________
___________________
_____________________
JOB TITLE: Senior Logistics Specialist DEPARTMENT: Logistics REPORTING TO: Head of Logistics ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. We supply technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. JOB SUMMARY CDW have a permanent position available for a Senior Logistics Specialist to work as part of our Logistics Function, working alongside customers, partners and other Logistics & compliance professionals. You will be front and centre for CDW to deliver to over 170 countries. You will work alongside a team of Logistics professionals, leading projects, communication to senior stakeholders, escalations, advising, RCA (Root Cause Analysis) management and process improvements. You will support theday-to-daymanagement of courier relationships, and 3PL partners that CDW use globally to deliver to over 170 countries.Identifyingareas of cost saving, and improvements using analytical data. You will help manage the efficient and economical movements of goods both domestically, and across international borders in accordance with organisational policies and in compliance with relevant local, country, and international customs laws. Given the nature of our work we can have regular changes affecting any of the destinations we ship to and as such you will work alongside our Trade Compliance team to update internal documentation and databases as requirements change. Helping to execute on Trade Compliant processes, aligning to domestic and international trade rules, regulations, and laws. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Identify, research, evaluate, summarise, and communicate on potential logistics risks Carry out & log operational improvements identified during escalations, complaints, issues or risks Project lead large customer rollouts and internal logistics led projects Be the first point of contact for a team of logistics professionals Produce, manage and improve the departments KPIs Assist in the day to day management of all couriers & 3PL partners Produce, manage & own the logistics R & I log, keeping stakeholders updated with progress Attend customer meetings to represent the Logistics function for solutions, projects andescalations Full ownership of dangerous goods compliance across all global entities reporting into the UK business Identify & drive continual improvement & align colleagues with any changes Working with external partners to provide Air, Road, Sea & Courier services Handling export & import enquiries and entries Maintaining and improving the departments technology solutions Identify training needs for wider team members SKILLS AND EXPERIENCE Advantageous to have experience within IT Industry & within a logistics function Advantageousto have experience with Trade & Compliance ESSENTIAL ATTRIBUTES Demonstrated experience within an International Logistics role Dangerous goods compliance experience (CDW will provide training where required) People focussed with an ability to relate and build strong relationships Quality focused with excellent attention to detail Methodical & analytically minded Exceptional problem solving skills & results driven Excellent communication skills, both verbal and written, and be able to communicate with logistical & non-logistical audiences in a confident, positive & enthusiastic manner at all times Tolerant and dependable under pressure Able to demonstrate adaptability in response to changing needs, priorities & deadlines Passionate about your work and making a difference Quality focused with excellent attention to detail Methodical & analytically minded Experience and ability to develop and build relationships with a range of stakeholders CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgement in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. Each coworker has a responsibility to ask questions when they are unsure of CDW's values,standardsand policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies. Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Role: Operations Manager Location: B46 1HQ Salary / Rate of pay: £40,000 to £50,000 Platinum Recruitment is working in partnership with a popular business within the Freight Forward, Transport and Logistics Industry and we have a fantastic opportunity for an Operations Manager to join their team. What's in it for you? A full time and permanent role A progressive career To work for a fantastic organisation with a great team of people Parking onsite Bonus Monday to Friday - 0900 to 1800 - flexible Package £40,000 to £50,000 Bonus Benefits A full time and permanent role Why choose our Client? My client is a long-standing business who are very well established, with a great brand and name within the transport & logistics industry. Your responsibilities will include: To have overall operational responsibility for the day-to-day operations of the unit that you have been assigned to Responsible for ensuring the Depot delivers its agreed targets in all key performance areas, particularly those that can be influenced by the staff group you directly manage. Responsible for ensuring that effective methods are put into place so that the company runs to its maximum productivity. Conduct monthly reviews/ presentations with the customers or as and when required. Harness a working environment which encourages team work, energy and creativity. Carry out inductions, on-job and internal training ensuring all staff receive required training and skills to achieve high standards of service. Ensure budgets are properly controlled and managed, to achieve best profitability for the company but not at the expense of the customer. Overseethe customer service delivered by the team and assess that they are meeting customer satisfaction goals. Ensure this is by reviewing customer reviews and customer related statistics Prepare, revise and submit reports, budgets and other documentationas and when requested Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Monitor Sub Contractors and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. To work alongside colleagues to plan for operational excellence and Promote quality achievement and performance improvement throughout the organisation, including setting objectives and ensuring that targets are achieved To take a lead role in your area for health and safety within your unit and other national and international standards and legislation and ensure that the operation is compliant Build and maintain positive, open relationships with colleagues, Team Members, and superiors A vital role in ensuring that the day-to-day operations of the whole business run smoothly by ensuring an effective relationship with colleagues. Manage and implement new business from Sales to Operations. Accountabilities and Activities: The following KPI's have been set at the start of your employment. Some of these targets will remain consistent whilst others will be amended to suit the needs of the business. This will be agreed at the time of change. In addition, each client will have individually agreed KPI's. These are detailed within the agreed Scope document/ SOP and will form part of the Objectives for your role. A copy of these is available for you. About you You will have experience working with people in an office and warehouse environment. You must have exceptional management Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss the Operations Manager work we have that suits you in B46 1HQ. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Lisa Job Number: 924759 / INDCOM Job Role: Operations Manager Location: B46 1HQ Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.