Our client is currently recruiting for Service Manager (Dependency & Recovery Service)
RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors.
Job Summary
The Dependency and Recovery Service is committed to bridging the gap between probation and substance misuse services, providing support to adult males under probation supervision.
As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
Overview
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect and optimise businesses of all types and sizes.
More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
Compliance Manager - 12 months - Surrey/Hybrid - up to £85,000 p.a.
Would you like the opportunity to build on and develop Compliance and Regulatory matters for the business, and to be given the autonomy to really shape the function?
Do you want to be part of a growing, driven business that puts customer engagement and company values at its core?