(2) Working in conjunction with Order Desk Management, Sales & Supply Chain Managers to develop, progressively improve daily operations and supporting the main demand planner.
K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007.
Key Responsibilities of a Commercial Operations Manager
Payroll Management.
General
A crucial aspect of your role is maintaining operational efficiency in the absence of the Client Services Director.
As the Commercial Manager, you will oversee administrative functions, optimise sales potential, and facilitate coordination of the administration team.
This will be a a hybrid role for The Head of Customer Service and Transforamtion.
Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency.
The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of a new Customer Experience approach and Customer Hub.