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Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview This vacancy is only applicable if you're currently studying or you've graduated with a degree in Optometry, ideally in a UK University. This is a 12-month course. As a Pre-Registration Optometrist Student at Vision Express, your primary responsibility is to provide high-quality eye care services to patients, which includes carrying our eye examinations, diagnosing visual problems, and prescribing appropriate solutions such as glasses or contact lenses With unrivalled support and quality supervision from your dedicated Pre-Reg supervisor and Pre-Reg team, based in our Store Support Centre, you'll gain experience and bespoke training in all aspects of the customer journey including eye examinations, contact lens fitting and dispensing glasses and contact lenses. You'll build a strong relationship with your patients, ensuring that they feel comfortable and confident in your care. Our course is delivered by a team of experienced Optometrists and tutors who are passionate about our mission to help our customers to See More and Be More'. With the support of your Pre-Registration team, you'll gain the skills and experience to kickstart your successful career in Optometry. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Currently studying or graduated with a degree in Optometry, ideally in a UK University Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Willingness to ask questions to your support team to fully comprehend the details regarding the who, what, when, where and how of the situation Have a strong commitment for patient safety by keeping up to date with guidance and observe regulatory guidelines regarding clinical delivery Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Opportunities to join a company wide ECP community with peer-to-peer knowledge sharing and collaborating through our internal channels Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between Ongoing CPD and personal development opportunities Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life Cover, Critical Illness cover and Dental Plan Flexible lifestyle benefits, such as Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
About Boots This is your chance to be part of something a bit different. You'll use your outstanding qualifications and passion for your role to provide an exceptional level of care to our patients. Our patients are also our customers and they are everything for Boots Opticians. Working with the Practice Manager, our Optical Teams and Clinical Governance Optometrists, you'll create a culture where everyone is passionate about doing the right thing for them. Together these elements will play a big part in making us No 1 for Customer Care. What you'll be doing day to day. Using your leadership skills and passion for your patients to inspire your colleagues to deliver a really memorable customer journey. Bringing your vibrant personality into the day to day running of the practice setting high standards to ensure everything runs professionally Building firm and longstanding relationships not only with colleagues and customers but with healthcare professionals in the local community Listening to our customers and provide the right, up to date information at all times Selecting the best products for each customer Ensuring that you effectively lead your team so that our customers receive an excellent service in a great environment Ensuring that we uphold the highest possible standard of clinical care What you'll need to have. You will need to be a fully qualified GOC registered Optometrist with additional registration with the relevant NHS body, but in addition to this we're looking for really inspiring people, with a friendly professional personality. It's all about working together as one great team after all, it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own professional development, and a chance to learn more about us as a business. It could open up even more opportunities for you with Boots Opticians, as we believe we can offer you the best professional development in the business. But it isn't just about experience, we're interested in developing you a bit more, the real you and that is what makes us all feel good. What's in it for you? On offer is a generous salary, a competitive company pension scheme, excellent staff discount, 33 days including bank holidays with the option to buy more, discretionary bonus, along with having access to additional flexible benefits that allows you to create a package that suits your individual needs. In addition, care and attention is paid to your personal and professional career development as a clinician, providing you with a range of interactive CET events throughout the year and genuine career opportunities across the business. Please click on the following link to apply or if you would like a confidential chat or get in contact with us at , we would love to hear from you. We offer a number of flexible working options to suit our colleagues needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision. We are offering a competitive salary of up to £60,000 with a welcome bonus of up to £10,000, plus a performance-based bonus of up to £1,200 per quarter. This is a brilliant opportunity for a passionate Optometrist to join our Chesterfield practice which consists of 4 testing rooms equipped with OCT and Phoropter. This practice can consider alternate weekend working. The team is set up of 11 OC's, 2 AM's, 1 CLO & 1 resident running 16 clinics a week. For further information and a confidential chat, please email or text Becky on