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My client, based in Haddenham, is looking for a Hire Controller to join their team. As Hire Coordinator you will be: Delivering an industry leading customer experience To manage incoming customer telephone and email enquiries, first point of call for customer's making enquiries. Identifying the correct solution to the customers requirement with support from the technical department Creating, delivering, and following up on customer quotations completing all required paperwork and documentation To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date Maximizing fleet efficiency by allocating equipment, utilizing assets in other locations and arranging inter depot transfers Working closely with field sales to highlight and follow up on strong potential opportunities Managing several individually allocated key customers The successful Hire Coordinator will ideally have: Hire controller / quoting experience Plant Hire industry experience Be efficient at high volume administration Have some internal sales and customer service knowledge Experience in order processing Confident communication skills Have the ability to work on different software systems with excellent time management skills. Experience of SAP/Insphire advantageous but not essential. Company offers; Private Healthcare scheme Pension 4% Employee / 4% Employer Performance related bonus 24 days holiday Bank Holidays Working hours for the Hire Coordinator are Monday to Friday 8.30-17.30 Salary for this position is up to 27-30K depending on experience.
Michael Page Logistics are supporting a client with the recruitment of an operations manager for their busy DC in Aylesbury. Client Details Our client is a leading wholesale distributor with a network spread across the UK. Description In the role of Operations Manager you will have the following responsibilities: Collaborate with other managers to develop and implement strategies for improving operations and customer satisfaction. Oversee the daily operations of the warehouse team, including assembly and dispatch of customer orders and receipt of deliveries from suppliers. Management of the site transport team. KPI setting, setting daily targets and managing performance through Management Performance process for all colleagues. Maintain high standards of Health and Safety compliance. Planning and adjusting colleague resource levels to meet daily/weekly operational needs. Development and succession planning of the team including managers Manage all Disciplinary, HR, Health and Safety, Grievance on site Profile We are looking to speak with candidates that have experience gained at a similar level within a busy warehousing and logistics environment. You must be able to demonstrate experience improving operational performances through people and process management and be passionate about being best in class. You will have some experience of managing budget and cost control against a business plan to maximise efficiency. You will have the ability to work autonomously and assume responsibility for the operational function of the business and will require excellent communication and interpersonal skills. A transport management CPC is desirable but not essential. Job Offer Each site operates its own cost centre and you will have the ability to directly impact the bottom line for which you will be rewarded by the excellent bonus model. You will also receive a competitive salary and benefits package.