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Our client is one of the most successful logistics companies in the United Kingdom today, providing supply chains solutions to a wide portfolio of customers. The Company has a turnover of c. £500m, growing eightfold in the last decade. The business combines talented transport professionals, leading edge IT systems, an unrivalled national network of port-based and inland depots and a modern fleet of carbon-friendly vehicles. The company's reputation is based on delivering consistent, high quality, cost-effective transport and related services to its customers and setting the benchmark in all of the sectors it serves. They have a large portfolio of blue-chip customers, including retailers like Heineken, Coca-Cola, Tesco and Amazon, as well some of the world's largest container shipping lines and freight forwarders. THE OPPORTUNITY: Are you looking for a challenging and rewarding career with a market leader? Due to continued success our client is looking for a customer focused professional to join the team to help with ambitious plans within the management of clients. If you are a bright, sharp, articulate and confident individual keen to work hard and develop a career at speed but also work as part of a successful team, then this is the company for you. Previous experience within Client management, Customer Service,Transport or Distribution is preferred. Career progression is limitless, driven by your personal commitment, ambition and desire to succeed. With such a diverse business profile, customer portfolio and geographic coverage, you can enjoy a long and rewarding career with a true market leader. Training/induction Starting with support and training you will spend time to understand the operation and shadow key members of the team. Initial duties will involve: As part of a dynamic team you will be responsible for chasing other depots for later runners Communicating internally and externally to update on client accounts Provide KPI reporting and managing proof of Delivery Monitoring the operations performance through transport management software ana analysing information Paperwork handling Dealing wth queries via email and over the telephone Any other relevant duties This role offers amazing progression with the chance to move up the ranks and move into other areas of the business. As a bright candidate you will have an amazing career progression. PERSON SPECIFICATION: Proven customer focused experience in the sector Outstanding initiative Excellent work ethic Dynamic, ambitious, driven & self-motivated Proactive Solutions orientated Organised Attention to detail and accuracy Confident communicator Demonstrate experience in transport, customer service, client management, transport/logistics sector - desirable IT literate, with excellent knowledge in Microsoft Office Excel and PowerPoint SALARY: £25,000 - £28,000 HOURS OF WORK: Monday to Friday 8am - 6pm HOLIDAY: 25 days per annum, after 3 years entitlement increases by 3 days BENEFITS: Pension: After 12 months you can join the Company contributory pension scheme (Employee contributes 6% and Company contributes 6%) Discretionary Bonus
Our client, a leading transport & logistics solution provider with exciting plans for future growth is expanding it's 4PL logistics team by recruiting a Logistics Broker / Account Manager to be based at offices near Nuneaton. On Offer: A fantastic opportunity to join a leading transport & logistics solutions provider with exciting plans for future growth Supportive and dynamic management team Competitive salary - c.£37K plus bonus scheme and great earning potential Regular performance reviews Working hours: 8am - 5pm or 9am - 6pm, Monday - Friday Main Purpose: The Logistics Broker / Account Manager will work within a 4PL operation, providing a one stop management service for client's transport & logistics needs, by taking care of the process from start through to finish, minimising risk for the client and protecting their services. Duties & Responsibilities: Working closely with existing customers and subcontractors to enable continued growth. Maintaining relationships with existing Haulier partners / customers. Resource / allocate loads on a daily basis achieving best possible margin. Ensure deliveries are scheduled on time and in line with customer expectations Monitor delivery performance and notify customers with any delays. Work to set targets in line with operational KPI's. Ensure all information is accurate and up to date within TMS. To Be Considered: Strong customer service / account management skills Demonstrate good commercial awareness Ideally transport or logistics industry experience, however, other industries will be considered Happy to work in a fast-paced environment Happy to cover on call on a rota basis, 1 week in 6. For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry