Our client is looking for a customer service and target focused individual to join their retentions team.
By using your listening skills and asking open questions, you will build a rapport with the individuals to enable you to understand the customers' requirements and offer them new products or services to retain them within the business.
Using your natural communication skills, you will be the first point of contact for all customers coming to the end of their existing agreements.
Lloyd Recruitment Services are looking for 24/7 Helpline Agents to work in a busy contact centre in Wallington.
Working in a friendly team, you will need to be a clear and confident communicator and be able to remain calm when under pressure.
Providing a calm and professional service, you will respond to members of the public either facing difficult situations or needing guidance and advice, sometimes being required to respond quickly and efficiently.
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint.
Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.
Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team.
Handling any issues / queries, whilst keeping internal systems up to date
As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times.