Posted by Advanced Resource Managers Limited • £20/hr
The Opportunity
We are seeking a dedicated Revenues Officer.
The ideal candidate will have prior experience working in a busy Council Tax Recovery department and be proficient in the use of Civica Open Revenues.
This temporary role, running until 31st December 2024, focuses on managing incoming recovery calls from Council Tax charge payers, processing payments, and setting up special payment arrangements.
Action to be realistic, fast and efficient and supported by an effective action plan.
To ensure an appropriate and focused response to Anti-Social behaviour and other breaches of tenancy conditions.
General
To assess a customer's circumstances and to liaise with all appropriate agencies such as Police, Social Services, CMHT, Job Centre, Benefits agency, Citizens Advice Bureau etc to ensure tenancy sustainment.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
The Dimensions of this role
Issue PCNs to vehicles that are parked in contravention of the parking regulations.