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Newstaff Employment Services are looking for a HGV Class 1 Driver for our client based in Nottingham. This role for a large reputable national construction company with a role to collect and deliver various construction materials. Experience driving a vehicle with similar experiences such as flatbed and strapping would be seen as a major positive and the sort of candidate they would be looking for. Due to the nature of the role the candidate must be of a decent level of physical fitness. Great rates of pay at £17.50ph based on a minimum 8 hour day with the opportunity to earn bonuses. Weekend work optional. Occasionally you will have to cover the HGV2 vehicle. For the right candidate temp to perm roles may become available. For insurance purposes at least 1 year HGV1 work is required. If this sounds like a role you may be interested in, please call Daniel on .
First Line Analyst Rate£15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 Months Job Description:FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver outstanding service by understanding users' IT and business needs To provide centralised advice and support to customers in line with contractual arrangements. Flexible working approach due to working hours. Be able to deal with upset users from all levels of the business. Provide a single point of contact for contract users. Develop and maintain rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard skills Ability to take ownership of incidents and resolutions. Be able to talk and type. Good troubleshooting/ problem-solving skills. Basic IT knowledge-Microsoft products, Word, Excel, and Outlook. Next StageConversation with a recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk