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Service Lead Oadby, Loughborough & Sileby (LE2 5TH, LE11 1RB & LE12 7RW) £26,629 38 Hours Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on! Our services in Leicester are looking for a committed and empathetic Service Lead to provide coaching and mentoring to a group of staff across different locations. To ensure that the highest standard of care is maintained in accordance with Ambient Support policies and procedures and CQC Fundamental Standards. Be creative and innovative in our approach to social care. Who we are. We are Ambient Support, a registered UK charity with over 25 years' experience in providing care and support services for older people, people with mental health needs and people with learning disabilities. Key Responsibilities of our Service Lead: Ability to work flexibly, responding to the needs of the service, ensuring that the home has 24-hour staff cover, 365 days of the year. Be part of an on-call arrangement Lead the Operational Performance of their service(s) to proactively identify, escalate and contribute to the management of potential risks. Ensure the quality and compliance of all activities and actions that relate to the support of an individual. To lead continuous improvement approach to our Quality Framework and undertake appropriate audits. Lead, develop, empower, and engage your team to do their very best work and create an environment and culture that promotes Ambient Support as a great place to work. Undertaking coaching and mentoring sessions with your team. To effectively manage budgets, both in relation to staff costs and non-staffing costs. To ensure that everyone has the means to express their needs and wishes and that methods of communication are clearly recorded and shared with all members of the team. To ensure that the best interests of each person we support are at the centre of any decisions made about their life, and to work in partnership with them, their advocates, family, friends, and significant others. To develop and deliver local recruitment and retention plans across the cluster of services you are responsible for. About you Possess Care Certificate, a Diploma in Health and Social Care or related qualification. Level 3 QCF or willingness to undertake. Significant experience of supporting people with a learning disability or mental health issue and working in partnership with families and significant others. Have or be prepared to embed the service model associated with the customer group you are working for i.e., active support, life start or recovery star approach. An awareness and understanding or diversity issues, including non-discriminatory practice. Knowledge and awareness of health and safety issues within the workplace Literacy skills (for report writing), verbal skills (for communication) and numeracy skills (for managing budgets) BECOMING PART OF THE AMBIENT FAMILY BRINGS BENEFITS TOO!! Flexible working, enabling work-life balance. National Living Wage paid regardless of age, including under 25s. Training and development Refer a Friend' bonus scheme. Enrolment into defined pension scheme with contribution rates that increase over time (to maximum of 6% of the employee's pensionable earnings) Season Ticket' loan & Bike to Work' scheme. 30 days (pro rata for hours worked). This is inclusive of Bank Holidays. Membership of Health Service Discounts scheme Free access to a comprehensive Employee Assistance Programme To take your first steps towards a new rewarding career click apply! We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone. We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles. Want to take your first steps to join a new rewarding career? - Click apply Ref: INDLM
RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Are you passionate about making a meaningful difference and possess the skills and dedication to lead a women's refuge? If so, we are currently recruiting on behalf of our charity client based in Loughborough for a Part time Refuge Manager. This is a part time 25 hours a week, permanent role and offers a salary of £20,856.75 As a manager, you'll lead the daily operations of our vital service. Your role will encompass a diverse array of responsibilities, including roster management, budget oversight, staff training, assisting with benefit claims, utilizing computer systems, and conducting informative sessions for local authorities, the public, and partner organizations. Main duties: Provide managerial support to all aspects of the refuge. This is a 24-hour refuge which provides a safe place for women and their children who have been victims of domestic violence. Responsible for the day to day running of this service. You will be doing rota's, budgeting, managing staff, training staff, assisting with benefit claims, using computer systems, conducting talks and presentations to local authorities, the public and other organisations and much more. Essential requirements: Strong background in working with people who have been victims of domestic violence and abuse. You will have worked for a non-profit organisation and have a good knowledge of how the benefits system works. Managerial experience in a similar setting and it would be advantageous if you have worked with people with complex needs before. A solid understanding of the benefits system is crucial. Strong interpersonal skills are a must, enabling you to cultivate positive relationships with colleagues, volunteers, external agencies, and service users. A valid driving license, access to a vehicle, and business insurance are essential Proficiency in at least one of the following languagesUrdu, Hindi, Mirpuri, Punjabi, Gujarati, Bengali, Farzi, Pashto, or an African language, particularly Somaliis advantageous. Please note that this position is exclusively for female applicants, in accordance with the Equality Act 2010 Schedule 9, Part 1. Successful candidates will undergo a Disclosure and Barring Service check before employment commences. If you would like to be considered for this position and have the relevant experience, then please send your CV. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.