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LEARNING AND DEVELOPMENT MANAGER SOUGHT BY DYNAMIC RETAIL/HOSPITALITY BUSINESS- BASED AT THEIR HEAD OFFICE LOCATION IN SURREY My Client is a market leader in the UK, with locations across the country. They are continuing to consolidate their presence , taking market share from their rivals , and organically growing their UK and Europe presence. Overall Purpose of the Role; Reporting to the UK HR Director, you will be responsible for all learning and development initiatives and programs in the UK organisation.You will be an advisor to HR and business leaders and will identify, design and deliver training solutions. Your experience will enable you to play a critical role in both talent development and the retention strategy. The key elements are; With the HR team create and develop the new LD Strategy Create and manage the Training Calendar Performance Management and Succession Planning Projects Co-ordination of Trackers and production of reports Evaluation and reporting Ad hoc Project work Apprenticeships THE PERSON Knowledge & Experience In a head-office environment, within a fast moving and busy department, preferably from a retail,leisure or hospitality background. Essential Previous experience in a busy diverse HR or Learning and Development management role Fully organised training events, including venue, materials and delegate communication Has worked in an environment where there is a High volume workload Proven experience in gathering data from a variety of sources to create management reports and models using advanced Excel Provide support to line managers across the business, face to face or over the phone Experience of liaising with both internal and external stakeholders and Providers to resolve any issues Able to demonstrate examples of having to Juggle and prioritise duties Desirable Experience gained within a multi site Retail, Leisure or Hospitality sector Created training calendars from line manager performance reviews and training needs analysis Has worked with regional training champs/buddies Understanding and working knowledge of Talent Management processes Skills Attention to detail: Focused on the accuracy and quality of work through to completion. Communication: Strong written and verbal communication skills, with ability to effectively communicate at all levels Planned and organised: Establishes a clear list of tasks; prioritising and scheduling activities in order to maximise the use of time and meet deadlines IT literacy o Excel; able to collate and present data using Advanced Excel o PowerPoint; able to create presentations o Word; high level of ability Personal behaviours Works well under pressure: Keeps control of workload and effectively manages demands Adaptability: Able to adjust to changing circumstances or demands. Able to manage multiple tasks in line with the needs of the business Initiative: Takes action of one's own accord if it is required, beyond what was asked if necessary; able to achieve results without constant instruction Self-Motivation: Takes pride in their own performance and the quality of work they produce Continuous improvement: Always looking for a better way of doing things Ownership: Takes personal responsibility and initiative to get the job done to a high standard. Teamwork: Works well with others in the pursuit of shared objectives; readily shares information and uses team members' strengths to achieve objectives Qualifications Although CIPD Graduate membership is not essential, CIPD Graduate calibre is desirable If this exciting opportunity is right for your skills then please submit your CV via the link below , or call Ian Gerstein on for more information. Mandeville is acting as an Employment Agency in relation to this vacancy.
Overview Here at Reed Learning our vision is simple: to become the home of workplace learning. We are committed to providing high-quality training programs that empower individuals and organisations to achieve their learning and development goals. As the Head of CIPD and CMI Programmes, you will be responsible for leading the planning, development, delivery, and quality assurance of professional qualifications including Human Resources, Learning and Development and Management and Leadership. Key Responsibilities Ensure Reed Learning delivers high quality, learner focused, flexibly delivered HR, L&D and leadership and management (L&M) qualifications. Work to achieve high standards in teaching, learning and assessment, and high levels of learner satisfaction, ensuring that quality targets are achieved, and that the curriculum is delivered as efficiently as possible. Deliver a flexible and innovative curriculum that aligns with awarding body standards and is responsive to feedback from current learners and anticipates likely changes in demand from future learners. Provide supportive line management to the Programme Leads and Senior Programme Adviser. Work collaboratively with the learner support team to create a learner support and engagement approach that delivers market leading student progression and engagement rates. Skills and qualifications Previous experience of managing CIPD programmes is essential. Proficiency in designing, developing, and evaluating curriculum content, ensuring alignment with educational standards, learning objectives, and learner needs. Experience in building successful relationships with key stakeholders Results driven, motivated and passionate about inspiring learners. Strong written, verbal, interpersonal and presentation skills. Organisational skills. Stakeholder and relationship management. Project management. Benefits 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working for Reed Learning! Proud winners of: #1 Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong... All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria.