Our client, a renowned banking organisation, is seeking an enthusiastic and proactive Analyst to join their Customer Services team on a Fixed Term Contract basis.
This is a fantastic opportunity to contribute to a dynamic and customer-centric environment.
Our client, a renowned banking organisation, is seeking an enthusiastic and proactive Analyst to join their Customer Services team on a Fixed Term Contract basis.
This is a fantastic opportunity to contribute to a dynamic and customer-centric environment.
Our client, a renowned banking organisation, is seeking an enthusiastic and proactive Analyst to join their Customer Services team on a Fixed Term Contract basis.
This is a fantastic opportunity to contribute to a dynamic and customer-centric environment.
We are seeking a seasoned Programme Lead to deliver on a critical initiative aimed at optimising customer journeys within the commercial and tax customer divisions.
This high-impact project, reporting directly to key executives including the CEO, requires a deep review and redesign of customer journeys with a specific focus on integrating credit risk management.
The newly implemented onboarding system has shown suboptimal results, with manual processes contributing to a decline in NPS (Net Promoter Score) and concerns about misalignment with business objectives.