We have a part time day concierge opportunity for a residential development located in Slough, 4 hours per day Monday to Friday.
Your key day-to-day duties will involve operation of the Concierge Desk, reporting to head office management and monitoring on-site security.
As a concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be the first and main point of contact for all queries.
Your primary responsibilities will involve procuring privately rented properties, building positive relationships with landlords and property agents, and effectively managing accommodation placements.
We are seeking a motivated and resourceful Landlord Liaison Officer to join our Rough Sleeping team.
In this role, you will play a critical part in supporting individuals who have been placed off the streets to transition into more suitable and long-term accommodations.
To assist the department in collection of accounts that are between 1-90 days past due.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
Managing a caseload of around 30 cases - people who have been placed in accommodation, providing support to maintain their tenancies and keep them away from returning to the streets.
General
The day-to-day role will include visiting client's residence and raising issues found at an early stage.
Referring clients to other support agencies and organising MART meetings.