Posted by Hays Specialist Recruitment Limited • £28K/yr
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
Your new role
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
Posted by Melbreck Technical Recruitment • £35K/yr to £45K/yr
Customer Engagement Specialist - Amazing Benefits - Career Progression - Bonus - based in Coventry, Warwickshire
Are you a professional who is focused on building strong, positive relationships between a world leader and its customers?
Well, your goal is to increase customer satisfaction, retention, and loyalty by enhancing communication and providing valuable experiences throughout the customer journey.