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Closing date: 15-05-2024 Customer Team Leader Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD Pay: £13.32 per hour Contract: 18 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Showroom Sales Support Staff - Join the Leaders in Home Improvement! Full time and Part Time Roles Available Flexible Job Share Options Available Location: Nottingham Showrooms Why Join Us? Be a part of the Midlands premier installer team for Orangeries, Conservatories, Garden Rooms, Glazed Extensions, and Windows and Doors. Contribute to our expanding brand and be recognized for your efforts. Benefit from competitive rates of pay, bonus, a quality uniform, parking, refreshments, and an excellent working ambiance. Role Overview: As Showroom Sales Support, you are the face of our brand. Your primary responsibilities include: Welcoming customers and ensuring their comfort in our showroom. Providing professional, courteous, and exceptional customer service. Building meaningful relationships with visitors, understanding their needs, and assisting them efficiently. Maintaining administrative tasks and organizational duties. Making and receiving inbound and outbound appointments Working Hours: Monday to Friday, 9am - 5:30pm. Saturday 10am-4pm (Full-time & Part-time positions available) What We Look For: Relevant experience in Reception and Customer Service. Strong administrative and organisational capabilities. A friendly manner with a professional attitude. How to Apply: If you're ready to be part of an exciting journey, we'd love to hear from you. Kindly submit your CV and a covering letter (including your salary expectations) INDLS
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. What you'll receive from us Salary of £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays AND a guarantee of your birthday off Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Weekly socials where we get together as a family to wind down Trust - you're responsible for your customer experiences and your own development No micromanagement - you and your team will decide how you manage your time Location - Leicester (Rutland Centre) or Nottingham (Trinity House) A taste of what you'll be doing Working as a Sales Specialist in our Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us. Every day will be different, you'll be responsible for coming up with awesome solutions to resolve different customer challenges. You will lead on sales for E.ON Next -onboarding retentions, switches and cross- sell. For us to succeed in onboarding customers you will need to have a flair in sales, including negotiation, commercial understanding and the ability to identify the right solution for your customer's needs. You'll be a specialist in sales and customer experience ensuring customer happiness throughout. You will talk to customers over the phone or via email, engaging with industry stakeholders. We take everything as a learning curve, you'll need to think fast, take responsibility, and use your initiative, letting us know if there's a way we can do things better. It'll be fast paced, colourful, sociable, so never a dull moment as you face new things every day. We're continuing to innovate in the energy industry, and we'll succeed because of our people. Are we a match? We know what's important to us at E.ON Next, we're looking for great people to join our team and create the right culture to be the best. You could be just what we're looking for if these sound like you - Sales ability - be able to have great conversations with our customers contacting us or when we call them for retentions, cross sell and on boarding new customers Able to discuss our product suite with customers, understand the customer needs and promote the appropriate product for the customer whilst balancing the importance of business v customer needs Identifying and creating new opportunities for Sales Passionate and vibrant- genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated Curious - change feels good. You look for ways to develop yourself and love to explore new ways of doing things Happy to make your own decisions, fear of failing doesn't hold you back, it drives you forward, learning all the time Open-minded - you love to consider new ideas and the fact that you and everyone around you can be themselves, all day, everyday Team player - enjoy being part of a team, knowing the part you play in your teams' success, committed to giving your best. What else do I need to know: We'll have regular team socials and a corporate Deliveroo account for when the need arises Salary - £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want it A generous pension scheme The chance to choose from our Flexible Benefits range Location - Nottingham (Trinity House) or Leicester (Rutland Centre) Minimum 30 hours The essentials Working environment: Flexible hybrid working - expected in the office 2-3 days a week For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider