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Job title: Account Manager Salary: Up to £45,000 Location: Wymondham My client is looking for an Account Manager to join their team. The ideal candidate would have experience working in an Account Manager role, be confident customer facing role and have great communication skills both over the phone and via email. Duties: Dealing with client calls focusing on service delievery Building long term relationships with key accounts Respond to customer enquiries via emails Amend and maintain accurate records on CRM System Manage Customer Accounts Provide great customer service Upsell different services/ products Attributes: Great attention to detail Methodical Team player
R13 Recruitment are partnering a well-established healthcare agency in Norwich, in their search for an Account Manager. You will be responsible for managing and building a portfolio of accounts, and successfully sourcing high-quality candidates on a temporary basis, covering clients in the Bedfordshire area. This role would naturally suit a recruitment professional, or the company are happy to consider a background in sales or healthcare, from someone who is keen to secure a career in recruitment! This is a full time, permanent position working 40 hours per week, Monday to Friday (on-call flexibility required) and offers a competitive salary. The day to day Building and maintaining new and existing client relationships via various account management activities. Identifying and converting potential customers effectively. Attracting high-quality candidates via advertising, promotions, and referrals. Conducting face-to-face and virtual interviews to recruit exceptional candidates. Performing office administration in accordance with company protocols. You will have/be Previous account management and business development experience in a target driven environment (recruitment is desired but not essential). A track record of successfully achieving targets and KPIs. Excellent communication and relationship building skills. How to apply To hear more details about this fantastic opportunity please email your CV to Rosie Branford - Senior Recruitment Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Are you ready to become a pivotal part of an award winning, vibrant team in Norwich's city centre? Could you be the superstar who ensures every client receives top-tier support? Join an award-winning consultancy as a dedicated member of their Case Management team. Based in the heart of Norwich, this role offers a dynamic work environment where you will handle complex client queries related to issues, including billing errors and disputes. As an integral member of their team, you will ensure that client cases are managed effectively and all accounts are serviced to meet internal and external SLAs. Your day-to-day tasks will involve resolving intricate billing and service disputes, supporting the sales team, and managing client relationships throughout the lifecycle of their contracts. Key Responsibilities will include: Provide high-level administrative and customer support. Investigate and resolve complex client and supplier queries. Ensure compliance with agreed SLAs and maintain constant liaison with suppliers. Manage and analyse data related to client usage. Maintain meticulous records on their CRM system and ensure high-quality data entry. Support the team and senior management in various capacities as needed. What my clients offers: Comprehensive training covering the sector, their processes, and CRM systems. A competitive salary with a Real Living Wage commitment. A robust benefits package including a company pension, generous holiday allowance, flexible working options, mental health support, and team rewards. Professional development opportunities based on your strengths and business needs. Who are you? The ideal candidate will possess excellent analytical skills, a high level of attention to detail, and strong communication abilities. You should be eager to learn, ready to advance your career, and capable of handling difficult situations with diplomacy and tenacity. Apply now to contribute to a culture that values happiness first, offers a balance between work and life, and provides a supportive environment for personal and professional growth! Send your CV to Emma Baylis at Select Recruitment NOW!