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Our clienthave an exciting opportunity for a Business Account Coordinator to join the the Solutions Team, based in Newcastle upon Tyne. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary. As the UK market leading kitchen, bedroom and bathroom fitted furniture manufacturer, they have had unsuppressed growth over the last 40 years, with an emphasis on providing a high standard of products and service. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success. The Business Account Coordinator role: They are looking for a self-motivated individual who has the communication and coordination skills to support the Business Account Managers within the Newcastle upon Tyne and the surrounding areas. Key responsibilities of the Business Account Coordinator role: Actively supporting the account managers with the management of their larger and more complex accounts. Working closely with the team to ensure that customers are getting excellent service and they are maximising market share from all customers they deal with. Building relationships with key customer contacts. Ensuring business growth from existing customer base is maximised. To meet the requirements of their Business Account Coordinator you must have: The desire to build a career and succeed in a customer-focused environment. Excellent organisational and administrative skills and be computer literate. A full UK driving licence, as travel within the area and throughout the UK, when relevant, will be required. A relevant site H&S card, but this can be included as part of the training. As their Business Account Coordinator, you will be: Able to communicate confidently with people at all levels to help develop and maintain existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. Able to handle multiple projects positively. Able to work well under pressure. Self-motivated and able to maintain deadlines. Willing to work as part of a dynamic team. This position will be rewarded with a competitive salary. In order for your application to be taken further please state your required salary. If this sounds like the perfect opportunity for you and you'd like to become their Business Account Coordinatorthen please click apply' today don't miss out, they'd love to hear from you!
STEM Recruitment Solutions are looking for an experienced account manager to join one of their manufacturing clients based in Sunderland. we are looking for someone to ensure top-tier customer service while efficiently managing assigned accounts for maximum satisfaction. Spearhead Business Improvement Projects to streamline workflows and enhance departmental activities. Key Activities and Responsibilities: Manage customer orders from receipt to completion, including stock management and sales forecasts. Maintain communication with customers, negotiate lead times, and coordinate with internal stakeholders. Lead projects to standardise processes and provide ongoing business solutions. Actively participate in team meetings, support other departments, and handle main switchboard calls. Key Results Areas/Outputs: Process customer orders within 24 hours. Maximize efficiencies in order processing. Ensure continuous supply to customers without exceeding stock levels. Meet deliveries without additional costs to the business. Key Relationships: Internal: External sales, origination, transport, warehouse, production planners, procurement, quality, commercial. External: All Customers. Requirements: Previous experience in a fast-paced environment. Proficiency in Microsoft packages, particularly Excel. Experience in systems and process improvements preferred. Skills: Excellent communication skills with internal and external stakeholders. Proactive attitude in maintaining high service levels. Attention to detail for accurate decision-making. Commercial awareness and ability to work independently or in a team. Highly organized to handle changing priorities in a customer-driven environment. This is a Hybrid role after the intial training period of 3-6 months. It will be working in office 3 days and from home 2 days per week. STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses. STEM Recruitment is a Scientific, Engineering and Manufacturing Recruitment business supplying talented staff to permanent and temporary opportunities.