_______________________
____________________
______________________
________________________
_______________________
_____________________
___________________
_____________________
_______________________
________________________
Key Accountabilities & Responsibilities To encourage development and train employees to increase personal performance levels and maintain team values. To directly communicate with Senior and Area Managers as appropriate and in the absence of the Depot manager To ensure correct processing of sales/refunds for all customers and adherence to all Company cash and Security procedures To provide potential and existing customers the highest level of service, in person and via the telephone To contribute to increasing profitability and turnover of the Depot, while achieving individual and Depot targets To deal with enquiries from customers in a courteous, professional and knowledgeable way, effectively communicating the full range of products and services offered by the company To ensure correct processing of sales for customers, quoting correct pricing, delivery dates and stock requirements. Ensuring all documents are filed correctly To undertake the responsibility of key holder as required To undertake the responsibility of banking, with total adherence to the procedures in the Depot policies and procedures manual To adhere to all aspects of confidentiality and Data Protection in order to comply with current legislation To uphold the Company's core Health and Safety values within the depot, thus providing sufficient information, instruction, and training to all staff and others within remit, while exercising a safe working practice at all times This is not intended to be an exhaustive list of responsibilities, but outlines the main points of the role. Key Performance Indicators Activities completed accurately, on time and to an acceptable standard Successful running of the Depot in the manager's absence, escalating queries to the relevant department where necessary Customer queries resolved to their satisfaction Positive feedback from customers and colleagues Job Dimensions Travel to business unit areas is required, including attending management meetings. The post holder must be flexible in working arrangements and be able to meet the travel requirements according to the demands of the post. Key Challenges Supporting the manager on the return of acceptable Stock Inventory results in line with company targets by maintaining an accurate stock file through 100% compliance to all Howdens Joinery guidelines and operational procedures To work in collaboration with the Depot Manager in delivering the vision and management approach of your Depot To have a good understanding of the depot costs including the P/L account About You: Proven experience of managing a team is ideal Must have determination and patience Must be a self-motivated person Excellent customer service skills Ability to communicate effectively at all levels Able to prioritise workload Excellent planning and organising skills Data Protection All employees must not, without permission, disclose any information regarding staff. In instances where it is known that a member of staff has communicated information to unauthorised persons, those staff may be liable to disciplinary action up to and including summary dismissal
Job Title: Apprentice Accounts Assistant Location: Brentwood Hybrid 4 days WFH 1 day office based Salary: Up to £25,000 Hours: Monday to Friday 9 am to 5:30 pm Benefits: 25 days holiday rising by 1 day a year for each full year of service up to 28 days After 3 months, Pension - Employer Contribution 5.4%, Employee salary sacrifice contribution 2.6%. Employees can contribute more through the salary sacrifice scheme. After 6 months, Private Medical, currently with AXA After 6 months, Life Cover - 4x Annual salary Eye care vouchers Perkbox - discount app and wellbeing hub Costco membership at renewal in December Free parking Free hot drinks Relaxed dress code About our Client: Our client has years of expertise in delivering specialist mortgages and secured loans. With a team of around 50, you'll experience a close-knit community that values your individuality. Effort is recognised and rewarded with a 10% performance-related bonus adding an exciting element to your monthly achievements. You can experience the best of both worlds with hybrid working options providing you with the flexibility to balance work and life seamlessly. There is a relaxed dress code that allows you to express your style, fostering a place where you can be yourself. Our client is also a catalyst for employee improvement by offering the CeMap qualification, they pave the way for professional development, empowering their team to reach new heights in their careers. About the Role: The role requires the candidate to undertake a set of allocated daily, weekly and monthly processes which ensures that Customer payments are applied to their accounts in a timely and efficient manner. As a part of a team, they strive to ensuring quality, timeliness and productivity levels are met at all times, whilst adhering to the Company's internal and external regulatory, legal and compliance requirements. Responsibilities: The main responsibility of the role is to work with the other processing staff members to execute the high-volume processing of customer transactions in relation to Mortgage and other loans, cash transaction can take various forms whether collections or payments Various analysis and reconciliations are also undertaken on a periodical basis in including Bank Reconciliations, nominal reconciliations etc. Processing circa 100 purchase ledger invoices each month to include invoice processing and payments and reconciliation of supplier payments. Experience required: Accounts experience an advantage but will be trained as required. Good level of accuracy, numeracy and mathematical skills. Good working knowledge of computer and keyboard skills knowledge of Excel an advantage but training can be provided. Working towards AAT or recognised accounting qualification preferred but can be qualified by experience. Trusting Stellar Select: At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Apprentice Accounts Assistant please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC