The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
General
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
To help further grow these products, we are seeking a technically minded, solutions expert.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
KHR is working with a market-leading company based in the Gravesend area.
The Client Support Advisor will be responsible for providing excellent and efficient customer service to clients requiring installation services for their products.
Due to growth, they are currently seeking a Client Support Advisor to join them permanently.
Join our team and contribute to our award-winning SaaS product.
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.
As a Solutions Consultant, you will play a critical role in driving the success of our client engagements by providing technical expertise and strategic guidance.
You will be responsible for pitching technical solutions, presenting software development options, and advising external organisations on the best technologies to meet their business objectives.
Your ability to translate complex technical concepts into clear, actionable recommendations will be key to your success.
As an SME we are one of a kind in the global water industry, having been at the leading edge of developing innovative consultancy, data and field services solutions for water network management for over 30 years.Our focus is the support of our UK and International water operator clients with advanced solutions and high-quality services for their network management, leakage and NRW reduction initiatives.
Crowder Consulting is a professional business of consulting engineers, software developers and data analysts.
Our flagship Netbase System is a data rich hub that acts as a Digital Twin of our client water operators' networks, with a suite of best practice applications providing source to tap insights for network monitoring, operation, optimisation, management and regulatory reporting.