The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
InspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses.
At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
General
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
To help further grow these products, we are seeking a technically minded, solutions expert.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
KHR is working with a market-leading company based in the Gravesend area.
The Client Support Advisor will be responsible for providing excellent and efficient customer service to clients requiring installation services for their products.
Due to growth, they are currently seeking a Client Support Advisor to join them permanently.
Represent our company, with a comprehensive understanding of our offerings.
General
InspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses.
As Director of Sales, you will be responsible for the performance of the New Business Development Team to ensure they meet sales targets in line with the company's business plan
Join our team and contribute to our award-winning SaaS product.
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.
Please note this is 1 year Fix Term ContractThis position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences.
We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.
The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective.
Their award-winning financial automation platform provides innovative solutions to finance teams allowing them to quickly and seamlessly add more value to an organisation.
Our clientoncehad a vision that technology and automation could enhance the finance function and so created a simple, effective piece of software to help companies stay compliant.
The vision quickly became a reality, and today they boast a team of over 80 passionateemployees who together are on a mission to continue replacing outdated tools with smarter technology.