Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Posted by Penguin Recruitment Ltd • £28K/yr to £35K/yr
Occupational Hygiene Consultant
My client is a prominent consultancy based in the United Kingdom that specialises in providing comprehensive testing, inspection, and certification services to companies within the construction, infrastructure, and health and safety sectors.
They are dedicated to providing remedial advice and technical expertise to assist their clients in enhancing their performance and gaining a competitive edge in the market.
Our client in The East Midlands are looking for 2 Occupational therapist's
Full Job Description available on request.
Please see details below
2 x Fully Qualified Occupational Therapists who can undertake Face to Face reviews/assessment for adults of all ages in relation to reablement, accommodation, equipment/adapts and minor adapts as well as the ability to triage to establish if it is possible to use community resources as opposed to paid for statutory services, if possible.
Portfolio Project AssistantRecruitment Partner: Jim TrusslerAs the Portfolio Assistant, you will be responsible for the provision of high quality portfolio data, governance of key meetings, and will be the central point for portfolio administration activities across the entire team who develop and deliver new Boots & Exclusive branded products.About the roleReporting to the Portfolio Manager for Retail Owned Brands & Exclusive Brands, you will be part of the Portfolio team within the Technical Services function in Boots, working on a wide portfolio of beauty and personal care products in line with our 3 year plans.You will work cross functionally with a variety of stakeholders to ensure our projects are delivered on time, governed appropriately, and inspire others with your passion for being on the pulse with accurate management of information and attention to detail.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Some of the tasks and responsibilities include: Data management & reporting Coordination of key governance/steering meetings Coordination, collation and distribution of project and product information Administration support IT system support and management Managing stakeholdersWhat you'll need to have Keen to get involved and bring new ideas Excellent verbal and written communication skills Great at building relationships - you will be working with many stakeholders at one time Great numerical and analytical skills, with a keen eye for detail & data accuracy Strong administrative, organisational and time management capabilitiesIt would be great if you also have Experience of using all Microsoft Office applications, especially Teams, SharePoint, Power Bi, Excel , as well as bespoke systemsOur benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Posted by Hays Specialist Recruitment Limited • £20/hr to £24/hr
Join our team and make a difference in the community!Job Description: We are seeking a highly skilled and versatile Multiskilled Operative to join our team in Nottingham.
About Us: We are dedicated to providing high-quality social housing solutions.
We pride ourselves on our commitment to excellence and our supportive, inclusive work environment.
Posted by Service Care Solutions - Construction • £25K/yr to £30K/yr
Key Responsibilities
Perform maintenance and repair tasks in both tenanted and empty properties.
General
We are looking for an experienced and reliable Handy Person to join our growing maintenance team, covering both tenanted and vacant properties in the Nottingham area.
In this role, you will be responsible for a variety of repairs, maintenance, and renewals, from changing taps to painting walls, ensuring all work is completed to a high standard of quality and customer satisfaction.