An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
We are currently recruiting for a Customer Service Coordinator to join a dynamic and expanding company based in Harpenden.
You will be responsible for customer support over the telephone and email, ensuring breakdowns and maintenance visits are organised and coordinated to provide the client with a seamless first-class experience.
This role is best described as like 'air traffic control' - making sure the right engineer and the right piece of equipment is in the right place at the right time, tracking and recording all activity through the system until the job is closed!
(Tech stack: .NET Developer, .NET 8, Azure, Angular 17, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer)
After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts.
Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer.