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Junior IT Engineer WE ARE A LEADING IT SUPPORT BUSINESS LOOKING FOR A JUNIOR IT ENGINEER TO JOIN OUR EXCITING TEAM Apprentice/Entry level Based Wolverhampton Knowledge of Microsoft 365 systems, Networking troubleshooting and installation skills. Salary £24,000 - £28,000 depending on experience A driving license is essential for this role To apply please call or email We are a IT Support company based in Wolverhampton looking to recruit a Junior IT Engineer to provide IT support and installation services such as laptops and PC installs, network installation, Microsoft 365 solutions and 1st and 2nd line support services. The ideal candidate will have excellent customer service skills to communicate in person and remotely, analytical skills, technical skills and problem solving skills. This role will be partially onsite at customer premises. WHO ARE WE? We can offer the ideal candidate an opportunity to get involved in providing support via telephone, remote and onsite IT support and installation across the West Midlands. This role will give you the ability to broaden your skill set using a range of equipment and services. This is a great opportunity to kickstart your career forward in a tech focussed business. WHAT WILL YOU BE DOING? This vacancy will suit a Junior level candidate with some industry IT knowledge, industry experience who wants to apply their experience in as broad a way as possible supporting customers onsite and remotely A driving license is essential for this role. WE NEED YOU TO HAVE... Knowledge of Microsoft 365 systems Technical background Analytical skills Problem Solving experience Networking troubleshooting and installation skills TO BE CONSIDERED... Please either apply online or by emailing me directly to . For further information please call me on / . I can make myself available from 7am until 10pm. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Junior IT Engineer / Microsoft 365 / Analytical skills / Problem Solving / Communication skills
Junior IT Support Engineer £32,000 - £35,000 per annum Full time - Central London - Office based 5 days per week Is this the Junior IT Support Engineer role for you? Crone Corkill are partnering with a longstanding, global client who are well recognised within their industry as they look to onboard a Junior IT Support Engineer. Working as part of a small team, your key focus will be on Desktop Support for London based end users, whilst collaborating with senior members of the team & vendors. You'll be the main point of contact for Desktop Support related issues, escalating where appropriate. They're on the Microsoft E3 license, so experience using the tools within is very advantageous. What will you do as a Junior IT Support Engineer? Support users in the office, over the phone and virtually Solve problems independently and escalate when needed Create and administer user accounts on Office 365/Azure and Active Directory Manage user permissions, memberships, backups etc Log support tickets, then update, escalate, resolve and monitor open tickets according to IT policies Install and maintain IT hardware and troubleshoot & resolve issues related to laptops, desktops, mobile devices etc Provide updates on hardware & software issues Provide support with suppliers/partners when required Act as a technical resource for projects as and when required, but won't manage projects yourself Perform IT inductions for new starters What skills do you need to be a Junior IT Support Engineer? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Office 365/Azure admin Teams admin experience SharePoint OneDrive Azure AD & Active Directory admin Intune & AutoPilot experience (advantageous) Experience working in a small company/IT team previously (advantageous) What's in it for you? In return, you'll be joining a team with decades worth of IT experience who are keen to assist you in developing and nurturing your skills within the industry.