An exciting opportunity to provide comprehensive administrative and personal assistance to members of the SMT and support the Facilities department.
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within a variety of sectors, from a network of offices across the UK.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
We have an exciting opportunity for a Marketing and Communications Manager to join our Cardiff, London or Wrexham studio!
The ideal candidate will be directly responsible for Communications, Bid Management and Reporting and will Collaborate with the Board of Directors, Senior Management Team and Project Leaders to develop strategic integrated marketing communications campaigns.
Responsibilities
Create compelling promotional material: Copywriting case studies, capability statements, presentations, and digital content, including generating ideas and editing still and moving content for use across social platforms.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
Purpose of Role
The QA department serves as a governance, audit, and analysis support to New Directions Group of companies.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
This entails cultivating and leveraging key stakeholder relationships, ensuring the delivery of operational excellence, and serving as their primary point of contact for any insurer inquiries.
As the Partnerships Manager, you wield ultimate authority over the core relationships between the company and its international panel of carrier partners.
PURPOSE OF ROLE
The Partnerships team holds responsibility for overseeing, managing, and advancing the businesses' global network of carrier partners, ensuring their profitability, integrity, and sustainability.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
General
Voted Best Employer - Cardiff Life Awards 2024
Summary of Role
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.