Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
General
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are currently seeking enthusiastic and customer-focused individuals to join our clients friendly Member Connect team as Contact Centre Representatives.
Industry: Pensions
As a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, our client is dedicated to creating a vibrant workplace where diversity is valued and employees can thrive.
Posted by Dale Power Solutions • £25K/yr to £27K/yr
The Role
Control invoicing, forecasts and work closely with the contract manager to deliver contractual requirements and any customer escalations.
Identify planned, remedial and reactive works, efficiently coordinate available engineers, specialist tools and materials to the site following customers access requirements.
Why you're our kind of person
We're not looking for people who sit down and say, that'll do', we're driven by doing the right thing for our customers.
We are looking for experienced Assistant Managers to join our successful teams in our branches.
Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: Variable Shift Rota - 14:00 - 01:00 - 38.5 hours per week (4 on 4 off shift pattern)
Answering inbound calls from customers wishing to make a claim on their policy.
You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents.
We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre.
Posted by Synergy Car Leasing Limited • £23K/yr to £30K/yr
For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos.
The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director.
The role works closely with the sales team, gaining a commercial insight into an online business.
Sewell Wallis are currently recruiting for a permanent Billing Administrator to join a fantastic, well-established business based within Harrogate.
The successful candidate will be an integral part of the Billings Team providing accurate, timely and informative billing and metering administration and front-facing customer service for their customers and clients.
This company offers long-term progression for hard-working individuals and does like to develop and promote from within.