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Do you have Claims Handling experience? Experience of both commercial and domestic handling? Have a passion for delivering exceptional service? Reed have partnered with a growing firm supporting with the hire of a Claims Handler in Central Bristol, offering either hybrid or office working. Our client is looking for a Claims Handler to have had experience of working on commercial or domestic claims. Duties Handle a diverse portfolio of commercial and domestic insurance claims Conduct thorough investigations and assessments of losses, gathering all necessary information and evidence Engage with policyholders, insurance brokers, and other stakeholders to provide clear and concise guidance throughout the claims process Evaluate policy coverage, assess liability, and determine the appropriate settlement amounts Negotiate settlements with policyholders, insurers, and third parties in accordance with company guidelines and industry best practices Provide accurate and detailed reports on claim status, including any relevant findings and recommendations Stay up to date with industry trends, regulations, and changes in insurance policies and practices About you Proven experience as a claims handler / desk adjuster, with a focus on handling commercial and domestic insurance claims Strong knowledge of insurance principles, policies, and coverage Excellent analytical and investigative skills to assess losses and determine appropriate settlements Outstanding communication and negotiation abilities to effectively interact with diverse stakeholders Ability to work independently and manage multiple claims simultaneously, meeting deadlines and maintaining attention to detail Familiarity with relevant software and tools used in loss adjusting What you get: Enhanced contributory pension Performance related bonus Flexible benefits Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans The opportunity to work for a growing firm, of which is an equal opportunity employer committed to fostering an inclusive and diverse workforce